Job Description

Are you a looking for a role in a small aesthetics clinic?

We are seeking a front of house, receptionist/ clinic co-ordinator for our small and friendly, 5-star rated, medically led, aesthetics clinic in Basingstoke RG23.

As the Clinic- Coordinator, you will be the first and lasting impression of the clinic. You will play a critical role in ensuring every patient feels welcome and cared for at our clinic.

About you:

Are warm, professional, and highly organised. Love working front of house. Are tech-savvy, comfortable with booking systems, phone calls, email, WhatsApp, and social media. Impeccable personal presentation, professional demeanour, and excellent communication skills. Proactive in supporting the needs of the clinic. Have an interest in skincare, skin health and aesthetics.

Responsibilities:

Manage the day-to-day front of house operations, managing bookings and taking calls/answering emails. Supporting our practitioners with daily administrative tasks. Stock control, ordering product, receiving and unpacking deliveries. Handle client payments. Effectively communicate with clients regarding their treatment options and aftercare advice. Assist with administrative tasks. Including emails, SMS, social media messages. Following up enquiries

Bonus:

Social media savvy- helping us produce social media content. An interest in business development/ practice management.

This is not for you if you:

Have less than 1 year's experience as front of house. Are looking for a stepping-stone role or quick progression. Are uncomfortable in a clinical or aesthetic environment.

Requirements

:

Previous experience in a reception or admin role (aesthetics, beauty, or healthcare preferred) Starting February 2025. We are flexible and open to fulltime/ part time hours. Hours: Mon-Fri 12-6pm. (Some alternative Wednesday and Friday shifts will be 9-, this is something we can discuss)*

Pay:

12.50-14.00 per hour dependent on experience and skills.

Benefits:

Free parking
Some remote working opportunities
Supportive team environment
Pension scheme
Annual leave

To Apply:

Please send your CV and a short cover letter explaining how to fulfil the above "

About you

" section.

Job Type: Part-time

Expected hours: 30 per week

Work Location: In person