Job Description

This is an exciting opportunity within Outpatient Services. The Receptionists core working hours are Monday to Friday between 8am - 6pm. You will have excellent Customer Service Skills and be committed to providing a first class service



Please note the advert may be closed early if a suitable number of applications have been received



Working as part of the Outpatient Team you will be responsible for greeting patients at Reception , checking and updating personal details while maintaining patient confidentiality. Using the Hospital PAS and other relevant booking systems, you will arrange follow up appointments and update details accurately and efficiently. You will have excellent communication skills and will deal appropriately with enquiries both by telephone and in person.



In addition to the above summary, you need to familiarize yourself with Full and Person Specification documents attached to this advert.



With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.



Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!



We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.



You must be able to use your own initiative and respond to queries within and outside of the Organisation with a professional manner to patients, relatives and staff. You will present a professional and polite manner at all times.



You just be educated to GCSE standard, possess excellent communication skills and be competent in the use of computer systems including Microsoft packages and Hospital PAS