Job Description

Clinic Receptionist

Pay:

12.50 per hour

Hours:

Full-time and part-time considered

Your next opportunity

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Do you thrive in a fast-paced, people-focused environment?

At Hatt's, we do things differently. We're a close-knit team with big values, offering more than just a job. We offer a community that supports, develops and celebrates you.

Why join us?

We believe great people deserve great benefits:

12.50/hour + 6.5 weeks holiday (rising to 7.5 with length of service)

Free weekly Pilates or Strength & Movement class

50% off all our other health services

Free counselling for you and your immediate family

A structured induction, regular 1:1s and ongoing coaching support

A say in how we run things - we're always improving together

Team socials, annual getaways and a genuine, friendly culture

About the role

You'll be the warm, professional first point of contact for our patients, in person, by phone and by e-mail. You'll be the person who helps them feel genuinely cared for.

You'll:

Build rapport and meaningful relationships with our patients

Confidently handle bookings, payments and enquiries

Help maintain the clinic's smooth day-to-day running

Keep clinic environments clean, welcoming and professional

Be a key part of a supportive, high-performing team

Working hours & locations

You will work two evening shifts per week (which finish at 20:30) and the rest of your shifts will be typical business hours. We plan shifts well in advance to support your work-life balance and we don't open on weekends.

You'll predominantly be working across our Devizes & Marlborough clinics. A full UK driving license and access to your own vehicle are essential.

Who we're looking for

You'll thrive in this role if you:

Have 2 + years experience in a front-facing customer service role.

Are confident, organised and calm under pressure.

Love helping people and take pride in creating great experiences.

Are a strong team player who communicates clearly and kindly.

Are open to feedback and coaching as part of your growth.

Have a full UK driving license.

Ready to apply?

Send your CV

and

a brief cover letter explaining why this role appeals to you and what makes you a great fit, to:

jointheteam@hattclinic.co.uk

Want to stand out? Record a quick 1 - 3 minute video introducing yourself and telling us why this opportunity excites you. It doesn't need to be polished, we just want to get to know you.

Job Types: Full-time, Part-time

Pay: From 12.50 per hour

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Employee discount Free fitness classes Health & wellbeing programme On-site gym
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 27/06/2025