Job Description

The Medical day unit is a new service open Monday to Friday. Its Purpose is to provide day case activity, supporting patient flow, preventing hospital admissions and enhancing our patient experience.



This is a new and dynamic service and as the successful candidate you will be part of its development.



We are looking for a pleasant and caring Clinic Clerk to join our efficient and professional team at Eastbourne District General Hospital. You will have experience of dealing with the public, and able to manage difficult situations.



Your roles will involve being front of house for the unit, welcoming and admitting patients, answering the telephone, and booking future appointments.



The team on the Unit is both friendly and supportive, with a strong commitment to providing a high standard of care.



You will need to be adaptable to change and bring energy and innovation.



If you have an ability to work calmly under pressure and feel you meet the following requirements, Please contact Matron to come and see us or apply today.



A good communicator and enjoy meeting people. Possess a polite and caring manner. Have a good sense of humour. Able to prioritise own workload. If you are computer literate, Keyboard skills an advantage, but training will be given

The post holder ' s primary focus will be the t imely handling of reception duties and interaction with members of the public and colleagues. R esponding to and taking action to resolve queries with pace and tact. Responsible for ensuring patient records are available and elec tronic patient tracking systems are kept up to date in line with Trust policy .



As a core member of the team the post holder will provide a comprehensive and quality administrative and clerical function to support the smooth day to day running of the clinical area.



The post holder will be conscientious and work calmly under pressure with a flexible approach. Using initiative to prioritise workload with efficiency, accuracy and care. The post holder will be polite and caring with strong interpersonal skills to manage situations including those of a challenging nature.



A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.



In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only 30 a year.



There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.



Statement on the Use of AI



We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.



Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.



We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.



Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.