Job Description

We are looking for an enthusiastic individual who has a drive to support the improvement of the quality governance across the Trust, to join our team as a Clinical Governance Assistant Manager.
The post holder will provide a wide range of high quality administrative and support duties to the Clinical Governance Manager, assisting them to provide levels of assurance both at Delivery Unit and Board Level.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
To act as a support to the Clinical Governance Manger in the delivery of the breadth of the Trusts' Quality and Safety Agenda, including the effective delivery and oversight of the following agendas: -
o Patient Safety (incident and risk management, patient safety reviews)
o Clinical Effectiveness (including audit, application of NICE guidance and quality improvement)
o Patient Experience (PALS, Complaints)
o Risk Management
o Regulatory Compliance
The post holder will be accountable to the Assistant Chief Nurse and Patient Safety Officer, working with the Delivery Unit's triumvirate to support the Clinical Governance manager in the development andimplementation of systems and processes to ensure the delivery of robust governance oversight for the Directorate.
As a member of the Clinical Governance team, the post holder should have the ability to provide advice and guidance to staff within the delivery unit on applying the principles of risk management, the patient safety incident response framework and provide advice and guidance on managing patients concerns and complaints. There is also an expectation that the post holder will meet with patients and families to support them with any concerns they may have.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened 6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
16 January 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
31,049 to 37,796 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
224-PA20251103203
Job locations
RJAH Orthopaedic Hospital
Gobowen
SY10 7AG
Job description
Job responsibilities
The post holder will assist in the implementation of the Clinical Governance agenda within their respective Delivery Unit, including maintenance of robust efficient administrative systems for managinga wide range of governance information and assist in the monitoring of specific projects / actions arising from Governance assessment/reviews.
The post holder will develop themselves to meet the evolving needs of the service, ensuring efficient and effective use of all resources.
The post holder will act as a knowledge resource, advising colleagues, patients, families and system partners/external bodies on internal governance policy and processes.
For more specific details of the job, please see attached a detailed job description and person specification. Job description
Job responsibilities
The post holder will assist in the implementation of the Clinical Governance agenda within their respective Delivery Unit, including maintenance of robust efficient administrative systems for managinga wide range of governance information and assist in the monitoring of specific projects / actions arising from Governance assessment/reviews.
The post holder will develop themselves to meet the evolving needs of the service, ensuring efficient and effective use of all resources.
The post holder will act as a knowledge resource, advising colleagues, patients, families and system partners/external bodies on internal governance policy and processes.
For more specific details of the job, please see attached a detailed job description and person specification.
Person Specification
Qualifications / Training
Essential

• Degree or equivalent professional qualification or experience
• Evidence of continuing professional development

Desirable

• PSIRF Training, Risk Management Training, Human Factors Training

Experience
Essential

• Experience within a governance related area (e.g., clinical risk management, incidents, complaints, clinical effectiveness quality and safety).

Desirable

• Experience of managing the legal claims process and ME and Coronial Processes
• Experience of Audit / Research
• Experience of using a Quality Management System

Skills and Competencies
Essential

• Excellent verbal written and interpersonal communication skills.
• Ability to interpret highly complex and sensitive data and present to all levels of staff.
• Ability to prioritise workload effectively and can meet deadlines within allotted timeframes.
• Proficient computer skills.

Desirable

• Clinical Audit / Quality Improvement
• Medical terminology.

Knowledge
Essential

• Up to date Governance theory and knowledge. Particularly in relation to patient safety, complaints standards and risks management
• Knowledge of investigation methodology.

Desirable

• PSIRF, Human Factors, Quality Improvement Methodology

Person Specification
Qualifications / Training
Essential

• Degree or equivalent professional qualification or experience
• Evidence of continuing professional development

Desirable

• PSIRF Training, Risk Management Training, Human Factors Training

Experience
Essential

• Experience within a governance related area (e.g., clinical risk management, incidents, complaints, clinical effectiveness quality and safety).

Desirable

• Experience of managing the legal claims process and ME and Coronial Processes
• Experience of Audit / Research
• Experience of using a Quality Management System

Skills and Competencies
Essential

• Excellent verbal written and interpersonal communication skills.
• Ability to interpret highly complex and sensitive data and present to all levels of staff.
• Ability to prioritise workload effectively and can meet deadlines within allotted timeframes.
• Proficient computer skills.

Desirable

• Clinical Audit / Quality Improvement
• Medical terminology.

Knowledge
Essential

• Up to date Governance theory and knowledge. Particularly in relation to patient safety, complaints standards and risks management
• Knowledge of investigation methodology.

Desirable

• PSIRF, Human Factors, Quality Improvement Methodology

Skills Required