Job Description

Overview

We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for managing appointments, patient records, and administrative tasks. This role offers an excellent opportunity to work in a supportive environment within a busy private dental clinic, ensuring smooth daily operations and delivering outstanding patient service.

Duties

Greet patients warmly and professionally upon arrival Manage appointment scheduling and rescheduling efficiently Answer phone calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing payments Liaise with dental practitioners and other staff to coordinate patient care Ensure the reception area remains tidy and welcoming Assist with patient correspondence and reminder calls or emails Support the clinic's compliance with health and safety regulations

Skills

Proven office experience, ideally within a healthcare setting Strong administrative skills with attention to detail Excellent organisational and time-management abilities Friendly, professional manner with strong communication skills Smart, professional appearance & a positive attitude Reliable & a great team player Proactive & able to think ahead, putting the needs of the practice first Ability to multitask effectively in a fast-paced environment Proficiency in using dental practice management software is desirable Willingness to learn & adapt to modern systems & software Confidence to take initiative & support colleagues during holidays or busy periods Basic knowledge of health and safety procedures within a clinical environment
This role is ideal for organised individuals who enjoy working with people and are committed to providing exceptional patient care. Prior experience in an administrative or office role is highly valued.

Job Type: Full-time

Pay: From 13.00 per hour

Expected hours: 31.30 per week

Benefits:

On-site parking
Work Location: In person