Job Description

Overview

We are seeking a proactive and reliable Club Operations Assistant to support the management team in the smooth and efficient day-to-day running of Tyrrells Wood Golf Club. The successful candidate will be involved in a variety of operational tasks, helping to ensure the highest standards of service and presentation across all areas of the club. This is an interesting and varied position offering the ideal candidate an opportunity to gain broad operational experience at a premier private member's golf club.

Salary

The salary will be negotiable but commensurate with the position and the overall package will include: Share of staff tips, death in service insurance, pension contribution and meals on duty.

Hours

Standard hours will be 4 days out of 7, Monday to Friday, 9.00am to 3.30pm with a minimum 26 hours. There will be occasional need to attend evening meetings, weekend shifts when major club events take place, and some requirements to work bank holidays. There is a standard hour paid break for lunch which is provided free of charge. Some flexi-time working is negotiable.

Holidays:

18 days inclusive of bank holidays.

Responsibilities

Assist the Assistant GM with managing the club diary, liaising with members, visitors, and societies to coordinate bookings and flag required actions. Handle society and group bookings, including enquiries, tee times, catering, and follow-up, ensuring all details are confirmed and events run smoothly. Respond to member and visitor enquiries in person or by phone, referring to the Assistant GM when needed. Manage incoming calls and ensure all resulting actions are completed. Support the Assistant GM with processing membership enquiries and applications. Provide secretarial and general admin support as requested by senior staff or club officers. Assist with compiling and distributing bi-weekly member communications, including newsletters and event updates. Maintain records and files to support efficient club operations. Manage visitor and golf day databases and assist with marketing materials to grow club business. Promote the club via social media, email, and website, highlighting events and member achievements. Help administer the Junior section, supporting inductions, events, and coaching in coordination with the Junior Organiser. Support F&B with enquiries, bookings, function sheets, and hosting showarounds. Attend Captains Committee meetings to observe and take minutes when the Assistant GM is unavailable.

Requirements

Capability: Ability to work in a calm and controlled manner in a busy environment.

Initiative: Ability to problem solve whilst managing effective and successful outcomes.

Diplomacy: Ability to work in an environment where manners and respect are paramount.

Planning: Ability to plan and schedule work to maximise efficiency.

Proficiency in IT systems, including Microsoft Office (Word, Excel, Outlook) Knowledge of social media platforms and online communication tools Excellent written and verbal communication Ability to work flexible hours, including evenings and weekends Passion for golf and Club operations Familiarity with membership database systems (e.g., Intelligent Golf) A proactive, ambitious approach to driving Club success

To apply, please send your CV and cover letter to office@tyrrellswoodgolfclub.com

Only shortlisted candidates will be contacted for interview.

Closing date: Tuesday 12th August.

Job Types: Full-time, Part-time, Permanent

Expected hours: No less than 26 per week

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount Flexitime Free parking Life insurance On-site parking
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Leatherhead KT22 8QP: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Application deadline: 12/08/2025
Reference ID: Club Ops Assistant