We're on the lookout for an experienced and passionate
Cafe Manager
to take the reins across
three dynamic cafe spaces
within our business. This is an exciting opportunity for someone who thrives in a fast-paced environment, demonstrates operational excellence, and has a creative flair--particularly when it comes to developing standout seasonal drink menus and elevating the customer experience.
You'll directly manage two Cafe Supervisors and a Front of House (FOH) team of seven, ensuring consistent high standards, efficient service, and a positive team culture across all locations.
Key Responsibilities
Oversee the daily operations of three cafe outlets (two currently active)
Lead, support, and develop a team of 2 Supervisors and 7 FOH staff
Maintain high standards of service, cleanliness, and compliance across all sites
Collaborate with kitchen and barista teams to craft creative, seasonal drink menus
Monitor quality, customer feedback, and drive continuous improvement
Manage stock control, orders, and minimise waste
Develop team schedules and support ongoing training initiatives
Work alongside senior leadership on catering strategy and sustainability goals
Contribute to the reactivation and relaunch of the Ground Floor Cafe
Your Team at a Glance:
Connect Cafe
1 Supervisor + 4 Baristas
Vista Cafe
1 Supervisor + 3 Baristas
About the Cafes
Connect Cafe
Morning: Fresh pastries, croissants, bacon/sausage baps, breakfast specials (Mon-Thurs)
Lunch: Salads, healthy grill items, jacket potatoes (Tues), hot deli sandwiches (Tues-Thurs, 11:30-14:30)
All-day: Snacks, yoghurts, sweet treats, and seasonal drinks
Vista Cafe
Daily: Fresh pastries, sandwiches, snacks, cakes, yoghurts, and rotating seasonal beverages
A quieter, more relaxed cafe space located next to the Staff Restaurant
Who We're Looking For
You'll be a confident and collaborative leader with experience managing multi-site or high-volume cafe operations. A strong eye for detail, customer service excellence, and creative input into menu development are key. Experience in sustainability and a passion for innovation in food and drink service are a big plus.
Ready to Lead and Inspire?
Apply now to bring your energy, leadership, and creativity to a role where every day brings fresh opportunities to deliver outstanding service and drive change.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/3107/40563001/52617013/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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