We are seeking a dedicated and skilled Coffee Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support and maintenance services to our clients in the field. This role requires a proactive approach to problem-solving, excellent communication skills, and the ability to work independently while ensuring customer satisfaction.
Duties
Install, maintain, and repair equipment at client sites, ensuring optimal functionality and performance.
Conduct regular inspections and preventative maintenance on equipment to minimise downtime.
Troubleshoot and resolve technical issues promptly, utilising diagnostic tools and techniques.
Provide training and support to clients on the proper use of equipment.
Document service activities accurately in reports for internal records and client communication.
Collaborate with the engineering team to improve product performance based on field feedback.
Maintain an organised inventory of spare parts and tools necessary for service tasks.
Experience
Previous experience in a coffee field service role and repairing ,maintaining coffee machines is essential.
Strong understanding of mechanical, electrical, or electronic systems.
Proficiency in using diagnostic tools and software for troubleshooting purposes.
Excellent interpersonal skills with the ability to build rapport with clients.
A valid driving licence is essential for travel between client locations.
Familiarity with health and safety regulations relevant to fieldwork is desirable.
We invite enthusiastic candidates who are eager to contribute their expertise in a fast-paced environment while delivering top-notch service to our valued clients.
Job Type: Full-time
Pay: Up to 42,000.00 per year
Benefits:
Company car
Company events
Company pension
Flexitime
Free parking
On-site parking
Experience:
Coffee Machine repair knowledge: 2 years (required)
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: Hybrid remote in Manchester M35 9BW
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