Job Description

Job Summary

We are seeking a dedicated and enthusiastic Coffee Shop Assistant Manager to join our team at Ori Caffe within the John Lewis Store Reading. In this role, you will support the daily operations of our coffee shop, ensuring exceptional customer service and maintaining high standards of food safety and quality. You will work closely with the Shop Manager to lead a team of baristas and kitchen staff, fostering a positive work environment while delivering an outstanding experience for our customers.

Duties

Assist in managing daily operations, including food preparation and cooking tasks. Supervise and train staff, ensuring adherence to hospitality standards and food safety regulations. Oversee inventory management, including ordering supplies and maintaining stock levels. Provide leadership to the team, promoting teamwork and effective communication. Ensure high standards of cleanliness and organisation within the kitchen and service areas. Engage with customers to enhance their experience, addressing any concerns or feedback promptly. Assist in creating a welcoming atmosphere that reflects our brand values. Support the Shop Manager in implementing promotional activities and menu changes.

Experience

The ideal candidate will possess:

Previous experience in a supervisory role within a restaurant or coffee shop environment. Strong culinary skills with a background in food production and preparation. Experience in hospitality, demonstrating excellent customer service skills. Knowledge of food safety practices and regulations. Proven ability to manage a team effectively, fostering a collaborative work culture. Barista experience is advantageous but not essential; training will be provided. A passion for coffee and the culinary arts, with an eagerness to learn and grow within the role. If you are looking for an opportunity to develop your career in a dynamic environment while leading a passionate team, we would love to hear from you!
Job Type: Full-time

Pay: From 13.50 per hour

Expected hours: No more than 40 per week

Benefits:

Company pension Employee discount
Work Location: In person