Icon Coffee is an independent specialty coffee shop based in the heart of Hampton Hill. We are passionate about high-quality coffee, great service and building a warm, community-focused environment.
We are now looking for an experienced and motivated
Coffee Shop Manager
to lead our team and help shape the next chapter of our growing brand.
What you will do
Oversee the daily operations of the coffee shop
Lead, train and motivate a small team of baristas
Maintain high standards of coffee preparation, food quality and customer experience
Ensure smooth workflow during busy periods
Manage ordering, stock levels and deliveries
Create staff rotas and support recruitment when needed
Handle customer queries and resolve issues professionally
Maintain a clean, organised and welcoming shop environment
Work closely with the owners on improvements, new ideas and menu development
What we're looking for
Experience as a
Manager
or
Supervisor
in a coffee shop or hospitality environment
Strong knowledge and passion for specialty coffee
Confident leader with a positive, hands-on approach
Excellent communication and people skills
Ability to stay calm, organised and efficient during busy service
Eye for detail and consistently high standards
Reliable, responsible and proactive mindset
What we offer
Competitive salary (based on experience)
A supportive, friendly and independent working environment
Opportunities to grow with the business
Barista training and development
Staff discounts on coffee and food
28 Days of paid holiday
Job Types: Full-time, Permanent
Pay: From 15.00 per hour
Experience:
Hospitality: 1 year (preferred)
Barista: 1 year (preferred)
Work Location: In person
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