Job Description

Company Overview

Arrow Film & Foil Converters Ltd is a premier manufacturer specialising in high-quality, HD printed flexible packaging solutions for the food industry. Our commitment to innovation, customer service, and operational excellence has firmly established us as a leader in the flexible packaging sector.

Summary

We are looking for a Commercial & Administrative Support Coordinator to join our dynamic team at Arrow Film Converters Ltd. This hybrid role is vital to ensuring the smooth running of administrative functions while also supporting commercial activities such as supplier liaison, pricing, and account management. The ideal candidate will be highly organised, proactive, and comfortable working across a range of responsibilities that support both operations and customer-facing functions.

Responsibilities

Administrative Support:

Collate, scan, and archive key business documents into our IT systems Maintain accurate records and file management processes Answer and manage incoming phone calls and general correspondence Support general office administration and coordination tasks

Procurement & Supplier Liaison:

Place orders with suppliers and follow up on deliveries Communicate effectively with vendors to ensure timely and cost-efficient procurement Assist with stock ordering and purchasing documentation

Commercial Support:

Assist in preparing quotes and helping update pricing data Support account management activities during staff holidays or peak times Provide administrative assistance to the sales and management team Help generate reports to aid decision-making and customer communication

Requirements

Previous experience in an administrative, sales support, or purchasing role is preferred Strong organisational skills with the ability to manage multiple tasks and meet deadlines Confident communicator with professional phone and email etiquette Comfortable working in a fast-paced, production-led environment Competent with Microsoft Office and/or Google Suite tools Experience with Sage or other accounting platforms is desirable but not essential A proactive mindset and willingness to learn new systems and processes

Why Join Us?

At Arrow Film Converters Ltd, you'll be part of a friendly, experienced team within a growing company at the forefront of flexible packaging innovation. If you're looking for a role where you can make a difference across both operational and commercial activities, we encourage you to apply today.

Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Employee mentoring programme Flexitime Free parking On-site parking Sick pay
Schedule:

Holidays Monday to Friday No weekends
Work Location: In person