Job Description

Nantwich


Commercial Property


Full Time

Are you a law graduate with a passion for Commercial Property?

We are looking for a motivated and organised Commercial Property Assistant to join our growing and ambitious team at Poole Alcock Solicitors in our Nantwich office in Cheshire.


This is a fantastic opportunity to be part of a friendly, professional environment where your attention to detail, organisation skills, and commitment to excellent client service will really shine.


This role is perfect for someone who's looking to take their first step into legal practice, with a particular interest in the commercial property sector. You will gain valuable, hands-on experience in a supportive and fast-paced team -- ideal preparation for a long-term legal career.

Key Responsibilities

You will support our lawyers with a mix of administrative tasks and client service, helping to keep things running smoothly and making sure our clients receive the top-level service we are known for.


Some of your day-to-day duties will include but not limited to:


Handling calls and enquiries from clients in a friendly, professional manner Supporting with case progression and updating files accurately Preparing documents and correspondence Managing and organising both paper and digital files securely Assisting colleagues and covering team members when needed
As a firm we are looking for the following:-


Friendly and professional with great communication skills Highly organised and able to manage their time well Comfortable using IT and case management systems Detail-focused, accurate and efficient Able to stay calm under pressure and meet deadlines Respectful of confidentiality and sensitive information Happy to work independently as well as part of a team Genuine interest in commercial property law and developing a career in this area
Experience in a legal environment is helpful but not essential -- this is a great entry-level role for a law graduate with a real interest in commercial property.


If you are a law graduate with a real enthusiasm for commercial property law and want to kick-start your career in a dynamic and supportive team, we would love to hear from you.


Responsibilities

Customer Service Focus

To communicate with clients and potential clients in a positive, professional and friendly manner To project a positive and professional image, including personal presentation
o To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timelyo To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally

Handing inbound telephone calls

To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate To co-ordinate a high volume of calls during peak periods, prioritising
work and situations

Information management

To take messages where necessary and direct these to an appropriate member of staff in a timely manner To pass on messages to clients and third parties where appropriate To provide accurate information to clients and third parties

Staff awareness

To maintain good working relationships with colleagues To provide cover for colleagues where appropriate (including colleagues from different teams/office locations) To ensure the proper handover of work to colleagues covering you during periods of leave/absence To use departmental and office directory to ensure efficient transfer of calls, both internally and to all other office locations

Administration & Case Management

To provide general administrative support to colleagues where needed To prepare correspondence and documents where appropriate To ensure that the relevant case management systems used are updated promptly and accurately To ensure that client files, both paper and electronic, are organised and stored correctly and securely Ensure that files are kept out of public view (i.e. not left in reception or other client areas) and that window blinds are closed during office closing so that client files are not on view Experience


Information management Organised with good time management Attention to detail and accuracy Skilled in the use of IT Ability to follow instructions Self-motivation Good use of initiative Verbal and written communication Problem solving skills Ability to handle complex information Ability to communicate with all kinds of clients Respect for confidential information How to apply

By email

Please email your CV, application form and separable monitoring form to careers@poolealcock.co.uk .

By post

Please send your CV, application form and separable monitoring form to Mrs Diane Powell, HR Manager, Poole Alcock LLP, The Dowery, 22 Barker Street, Nantwich, Cheshire, CW5 5TE.