Job Description

?Commissions Assistant

??? (Full-time, Monday to Friday)

??Hybrid - 3 days at our Derby office, 2 days working from home

?? 25,200 plus Benefits

About Us

Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network, with a reputation built on expertise, award-winning advice and a people-first culture. With over 250 awards and counting, we're proud of the impact we've made, and even prouder of the people behind it.

But we're not standing still. MAB is on a journey of transformation, building smarter systems, empowering our teams and creating space for innovation. We're not just adapting to change; we're leading it. Through technology, fresh thinking and bold ideas, we're shaping a future where customer experience is seamless, personalised and consistently excellent.

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Find out what it's like to work here from our people

: https://vimeo.com/1052353479?share=copy

About the Role

You'll be joining our busy Commissions team, who process millions of pounds worth of transactions every week for approximately 200 mortgage firms within our network. This team are focused on accuracy, an amazing service and continuous improvement - we're now looking for someone who shares that mindset.


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Our Mission? To deliver accurate and timely commissions processing that supports our network and enables great customer outcomes.

What You'll Be Doing in the Role

Process and reconcile commissions payments, including weekly imports of commission statements Deal with various insurance providers and lenders on a daily basis Resolve email and banking queries in a timely and professional manner Handle telephone queries with excellent customer service Input accurate information into our banking platform and other relevant systems

If you have...

Experience working in a financial environment or are keen to gain experience in a finance team Exceptional customer service skills with a proactive, solutions-focused approach Great communication skills and an ability to build strong relationships with stakeholders Microsoft Office experience - Word, Excel, Teams Strong attention to detail with organisation skills A great ability to flex between working independently and as part of a team

...we'd love to hear from you!

What's In It For You?

?? Private Medical Insurance (Vitality), 25 days annual leave plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity) and many more benefits!


? Flexible working hours with hybrid working for most of us


?? A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career


?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Equal Opportunities for Everyone

We're committed to building a diverse and inclusive team. Everyone is welcome at MAB, regardless of age, background, identity or experience.



We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careers@mab.org.uk.

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time and we

are unable to accept speculative CVs from recruitment agencies with a full PSL in place.

We look forward to hearing from you!

Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.


To see our company ratings please click below:



Capital House, Derby, DE24 8QR