Kent and Medway Medical School (KMMS) opened to our first cohort of students in September 2020. Our vision for KMMS is to create a new medical school for Kent and Medway that becomes a beacon for first-class medical education and research. The School will attract the most talented aspiring doctors from within the local community and beyond, offering training and development opportunities that will help to keep that talent in Kent and Medway.
KMMS brings together the existing centres of excellence in health and medical education provided by the University of Kent and Canterbury Christ Church University and local healthcare organisations, to offer a new model of person-centred medical education.
As a member of the Communications, Recruitment, Engagement, Admissions and Marketing team, the Communications and Events Assistant will support communications and event activities across the school. The role will provide administrative support for student recruitment, stake-holder events and communications, outreach and marketing activities. A proactive member of the team, the role holder will work in close collaboration with the other Schools and teams across both universities as well colleagues across KMMS.
Duties and responsibilities
Under the direction of the Marketing, Outreach and Engagement Manager, work closely with the Student Recruitment and Events Officer, the Outreach Officer and the Communications and Events Coordinator as well as members of staff at both Kent and Christ Church to support the delivery of the student recruitment, outreach and marketing and communications strategy.
Support the production of a wide range of creative and effective communications, ensuring that all the School's publications, promotional copy and marketing materials are accurate, persuasive and comply with the school's house style and brand.
Use good project and time management to deliver projects/tasks/events as appropriate, dividing time effectively between reporting, planning and delivery to ensure successful outcomes.
Analyse data and information from a range of sources in support of marketing activities in order to both support and inform the school's plan.
Work with academics, students, and the wider team in the collection and creation of promotional material for use in web-marketing and presentations, including testimonials, audio lectures and video interviews to attract applicants.
Support the delivery of the school's digital advertising and communications campaigns across social media, advertising and external providers in line with the recruitment, outreach and communications strategy.
Create social media posts and other design work.
Keep the school website updated and create new pages and content as needed.
Support the team in ensuring recruitment, marketing and communications procedures and policy are adhered to within the School.
Administratively, support governance meetings related to communication and admissions activities.
Organise and support the delivery of internal and external events and student interviews, including events linked with research and innovation, education, alumni engagement, graduation, conferences and other events designed to enhance student recruitment and the student experience.
Support recruitment and conversion activities such as Open Days and Applicant Days, Clearing (if required), student facing and research related events, alumni activities, and events designed to further our civic mission and increase public engagement.
Researching venues, suppliers, timeframes for marketing materials to be produced, where necessary obtaining quotes and negotiating feedback.
Skills and experience
GCSE in English & Maths (Grade C/4 or above), or equivalent
Previous administrative experience in a customer facing role
Some prior knowledge and understanding of marketing, recruitment and events, ideally gained in the Higher Education sector
Experience of using social media (e.g. Instagram, Facebook, Twitter, LinkedIn) for business purposes
Effective written and verbal communication skills, with the confidence to build effective relationships
Excellent IT skills, particularly Microsoft Office and Adobe packages
Experience of organising and delivering events
Excellent interpersonal skills and customer service skills including a helpful and responsive manner with the ability to remain calm when under pressure
Demonstrable experience of working in a busy administrative role
Firm commitment to achieving the University's vision and values, with a passion for a transformative student experience and multidisciplinary, impactful research
Commitment to deliver and promote equality, diversity and inclusivity in the day-to-day work of the role