Job Description

How to apply

To apply to be our Communications & Impact Manager, please submit the following:

Your CV A personal statement (max. two pages) outlining how you fit the person specification and why you feel you can contribute to LTSB's work and impact.
Apply here. The closing date for applications is 5.00pm on Monday 26th January 2026. The first round of interviews will likely take place w/c 26th January 2026 or w/c 2nd Feburary 2026.

If you have any access requirements, please let us know - we'd be happy to discuss alternative arrangements.

To arrange an informal chat about the role or the charity, or to get a sense of whether your skills and experience would be a good fit, get in contact with Diane Gault, our Director of Income Generation at Diane@ltsb.charity.

Good luck!

To apply see here: https://ltsb.charity/comms-impact-manager/

Communications & Impact Manager

About Us

LTSB is a social mobility charity that works with talented young people from disadvantaged backgrounds, ensuring they find meaningful, skilled careers - and that companies get positive, effective staff who can make a difference from their first day.

We don't just get young people jobs. We launch careers. When diverse talent is given preparation and support, they thrive - and longer term, that means more representative management which can better train and retain a more representative workforce. This is a charity that makes a lasting impact, not only for our young people and their families, but for our employers too.

Since 2012, over 1,900 young people have been on our programmes:

92% have completed and 99% would recommend our programmes

Over 1,250 of those who completed have started careers in companies like

NatWest, RSM, BDO and BKL. For more information, visit www.ltsb.charity/impact.

We are BOLD.

BESPOKE: using our authority and expertise to meet the specific needs of our stakeholders.

OPEN-MINDED: respecting young people's unique differences and seeing their potential.

LEADERS: enabling social mobility by challenging discrimination and inequality.

DETERMINED: committed to empowering long term change.

We are a small team and who you are is just as important as what you do. As an equal opportunity employer we are looking for people from all walks of life, if you are unsure as to whether that's you, talk to us.

Salary: 34,000 FTE (27,200 pro rata)

Hours: 30 hours per week, part-time (0.8 FTE)

Contract Type Permanent

Location: Home-based but close to either Birmingham, Liverpool, London, Manchester, Edinburgh or Glasgow

About the role

The Communications & Impact Manager will lead LTSB's external communications and impact insight, ensuring our voice is consistent, compelling and credible. The role has a strong focus on high?quality

day?to?day communications and on analysing programme impact data (collected by programme teams) and translating it into clear, evidence?led narratives that support fundraising, partnerships, recruitment and LTSB's wider profile.

The post holder will be responsible for delivering LTSB's communications strategy, managing core digital channels, overseeing PR and profile?building activity, and embedding robust measurement and learning across communications. The role line?manages the Communications Coordinator and works closely with the CEO, SLT, Fundraising and Programme teams.

We are a remote-based organisation which promotes flexible working. This role will require frequent travel to our hub cities (Birmingham, Liverpool, London, Manchester, Edinburgh and Glasgow).

The Role

Main Responsibilities

Communications Strategy

Develop and deliver an integrated Communications Strategy, aligned with organisational goals, fundraising ambitions, and programme needs.

Translate strategic objectives into clear annual and quarterly communications plans.

Ensure communications reflect LTSB's values and commitment to social mobility.

Line management, setting priorities, providing feedback and enabling effective delivery.

Impact Insight & Measurement

Lead LTSB's approach to impact insight, working closely with programme teams who collect data.

Analyse quantitative and qualitative programme data against LTSB's outcomes framework, identifying key insights, trends and learning.

Turn impact data into compelling narratives for external audiences, including funders, partners, employers and the wider sector.

Lead the production of LTSB's Annual Report.

Ensure impact learning informs communications planning, campaigns and organisational messaging.

Managing Communications Outputs

Hold overall responsibility for LTSB's core communications channels, ensuring consistent, high?quality output.

Oversee email marketing and supporter communications, including newsletters and campaign emails.

Provide strategic direction to the Communications Coordinator on social media content and performance.

Oversee website content, ensuring it clearly communicates LTSB's impact and routes to engagement

Brand, Content & Tone of Voice

Ensure consistent application of LTSB's brand, owning tone of voice and visual identity across all channels.

Main Responsibilities

Lead internal adoption of brand systems, templates and guidance that enable efficient, consistent communications.

Produce and oversee high?quality content including annual report, impact stories, case studies, fundraising appeals, partnership materials and sector commentary.

Build and maintain a strong bank of stories, testimonials and visual assets that showcase LTSB's impact.

PR, Media, Awards & Profile

Position LTSB as a credible, evidence?led voice on social mobility and youth employment.

Identify and pursue proactive PR opportunities aligned with LTSB's strategic priorities.

Draft press releases and media briefings, supported by the Communications Coordinator.

Monitor developments in social mobility, education and youth employment and advise SLT on appropriate communications responses.

Identify relevant awards opportunities and lead submissions in partnership with programme and employment teams.

Represent LTSB in coordinated sector campaigns, statements and collaborations where appropriate.

Supporter, Funder & Corporate Communications

Work closely with the Fundraising team to deliver effective supporter journeys and stewardship communications.

Support the development of compelling materials for funders, including proposals, reports and impact updates.

Contribute communications assets for corporate partnerships, sponsorships and employer engagement.

Measurement, Insight & Reporting

Set and monitor KPIs across communications activity, including digital performance, engagement and reach.

Use insight and performance data to continuously refine approach and improve effectiveness.

Report quarterly on progress, risks and opportunities within communications.

Ensure GDPR compliance and responsible, ethical use of data and stories.

Person Specification

What you'll bring

Knowledge & Experience

Significant experience in communications, marketing, or digital engagement, ideally within a charity or purpose-driven organisation.

Experience leading impact measurement, in particular analysing data to provide insight led communications and reports

Proven ability to develop and deliver communications strategies.

Strong track record of producing high-quality written content for diverse audiences.

Experience managing social media channels and growing engagement.

Experience supporting fundraising or income generation communications (corporate, trusts, individual giving, or events).

Understanding of brand management and visual identity.

Experience working with CRM systems.

Familiarity with website CMS platforms and SEO principles.

Understanding of safeguarding, confidentiality, and ethical storytelling. Skills

Exceptional writing, editing and storytelling skills.

Strong analytical skills.

Strong interpersonal skills and ability to build relationships across teams and with external stakeholders.

Ability to manage multiple priorities and deliver high-quality work under pressure.

Strong organisational skills and attention to detail.

Competent with digital tools including social media scheduling, analytics platforms, and design tools (e.g., Canva).

Comfortable working independently in a remote environment while contributing to a collaborative team culture.

Values & Behaviours

A strong commitment to LTSB's mission and to advancing social mobility.

Open?minded, empathetic and respectful in approach to young people and partners.

Analytical and curious, with a strong focus on learning and improvement.

Proactive, organised and solutions?focused.

Collaborative, while comfortable taking ownership and working independently.

Embodies LTSB's values: Bespoke, Open?Minded, Leaders, Determined.

Benefits

What we provide

At LTSB, we're committed to creating a supportive and fulfilling work

environment for our team. Here's what we offer:

35 days of annual leave, including bank holidays (pro-rated for part time staff)

3-day end of year shutdown (pro-rated for part time staff, discretionary)

Openness to flexible working

Workplace pension scheme

Employee Assistance Programme

Life Assurance Scheme

Enhanced Maternity and Paternity Pay (dependent on length of service)

Training and development opportunities

LTSB branded clothing

Since 2020, LTSB is proud to be an accredited Living Wage Employer,

committed to paying all staff - including contractors - a wage that meets

the real cost of living. The Living Wage is independently calculated each

year based on what people need to get by, and is higher than the

government's minimum wage.

By choosing to pay the Living Wage, we're investing in our people and

standing by our values of fairness, dignity, and respect in the workplace.

Closing Date: 5.00pm, Monday 26th January 2026

Job Type: Part-time

Pay: 27,200.00 per year

Expected hours: 30 per week

Benefits:

Flexitime Work from home
Work Location: Remote