Job Description

Job Summary

Ilfracombe Town Council is looking for a creative, motivated and community-minded

Communications & Marketing Officer

to lead our communications and help tell the story of Ilfracombe--its people, its places, and the work of the Council.

You will be responsible for delivering the Council's Marketing Strategy, shaping our public voice, and ensuring clear, accessible and engaging communication for residents, visitors, businesses and partners.

This is an exciting opportunity for someone who wants to make a real impact in a unique coastal town with a proud heritage and a strong sense of community.

About the Role

As our Communications & Marketing Officer, you will:

Lead the strategic delivery of our Marketing Strategy for residents, businesses and visitors.

Plan and run targeted campaigns promoting wellbeing, tourism, investment and community pride.

Manage all digital and print communications--including website, social media, newsletters and noticeboards.

Build positive relationships with the media, drafting press releases and handling enquiries.

Support councillors and officers with public-facing communications and community engagement.

Produce marketing materials and ensure a consistent, high-quality brand identity.

Lead on public consultations, events promotion, and the Council's Annual Town Report.

Monitor performance using analytics and provide regular reporting to Council.

This role includes occasional evening or weekend work to support events or urgent communications.

What We're Looking For

Essential:

Experience in communications, marketing or public relations. Strong copywriting and editing skills, with the ability to tailor messages to different audiences. Experience managing websites, social media and digital platforms. Ability to develop creative, impactful campaigns using data and analytics. Experience with media relations and producing press releases. Excellent organisation skills and the ability to manage multiple priorities. Confidence using design/content tools (e.g. Canva, Adobe Suite). Strong interpersonal skills and the ability to explain complex information clearly.

Desirable:

Experience within local government, tourism or place-based marketing. Understanding of brand identity and crisis communications. Relevant professional qualification (CIPR, CIM or similar).
For full details and application forms please visit our website: www.ilfracombetowncouncil.gov.uk

Job Type: Part-time

Pay: 27,000.00-30,000.00 per year

Expected hours: 22.5 per week

Benefits:

Company pension Work from home
Work Location: In person