Job Description

Salary

Apprentice Minimum Wage (Age 16-20) | National Living Wage (Age 21+)

Contractual hours

37

Basis

Apprenticeship

Package

Fixed Term for up to 2 years

Job category/type

Resources

Date posted

28/05/2025

Job reference

REQ005501

attachment
REQ005501 Communications Apprentice.docx

Would you like to work for a large forward-looking organisation which will challenge you and help grow your career, also giving an opportunity for you to 'earn while you learn?' If so, come and join Torfaen County Borough Council's Career Development Programme. As a Communications Apprentice, you will work alongside experienced colleagues learning job specific skills whilst earning a wage and working towards a Level 3 Diploma in Digital Marketing which is a nationally recognised professional qualification.

The Council's values are Fair, Supportive, Effective and Innovative which are very important to us. If you want to be successful you will need to demonstrate behaviour that reflects these values

.

In this apprenticeship role, you will join an organisation that places communication and public engagement as a key principle of serving the community. You will help with the creation, delivery and measurement of imaginative communications campaigns and public engagement activities that keep our residents, employees and key stakeholders informed, connected, and engaged with Torfaen Council.

You will develop skills and learn about communications planning, behaviour change, social media management, writing press releases, crisis communications and digital communications daily and across a variety of channels to support vital Council services.

You will work in a flexible and creative environment as part of an award-winning Communications Team who ensure Council messages connect with people's everyday lives and encourage conversations between residents and the Council at all levels. What we do, and what you will do, will help people and make lives better every day.

This post is based in a friendly team where you will receive excellent support and on-the-job-training. What's more, you will gain valuable work and life skills to help you launch a career in your chosen field.

Benefits include a tailored induction programme, ongoing support from dedicated staff, flexible working hours, hybrid working, generous annual leave entitlement, a contributory pension scheme, access to a staff benefit scheme and support with your personal and professional development.

We are based in the Civic Centre, Pontypool, just opposite the lovely Pontypool Park and there's even free parking. So, if this looks of interest, please contact Neil Jones, Head of Communications, Elections & Civil Contingencies on 01495 742151.

Welsh Language Skills are desirable for this post but not essential.

Additional Employment Support

Torfaen County Borough Council can provide additional free support to assist you in your search for employment. This can include expert advice and support around the recruitment process, such as how to complete application forms and interview technique skills.

If you would like to take advantage of this free advice and support, please contact our Skills and Employability Team at: employability@torfaen.gov.uk or by telephoning 01633 647743.

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.

You are welcome to submit your application in English or in Welsh. Each application will be treated equally.