Job Description

Job Title: Internal Communications and Engagement Executive

Working Pattern: Monday to Friday (09:00-17:00)

Salary: \xc2\xa324 - \xc2\xa330k and up to 20% bonus with enhanced benefits package

Location: Flexible hybrid role, Blackpool based

About the Role

This is an exciting opportunity for an experienced Internal Communications and Engagement Executive to help build a \'one bank\' culture for all our people at Tandem and deliver the internal communications strategy.

This involves implementing a programme of communication and people engagement including regular Blog posts, a monthly people magazine, promoting internal events (both pre and post), and supporting focus groups, whilst evaluating and adapting approaches to continuously improve people engagement and communication.

Main Responsibilities

• The role will positively impact employee engagement, whilst driving an understanding and connection to the Tandem mission so that our team is highly motivated and empowered to deliver against it.
• Responsible for communications across all internal channels, taking ownership of Tandem Hub, providing effective and consistent messaging that makes the Hub the go-to destination for internal information.
• Support the implementation of the overall internal communications plan including building effective relationships with internal teams to help drive engagement.
• Actively seek news content from across the bank to ensure a regular flow of content to feed into our internal comms channels.
• Work alongside the central marketing team to deliver engaging social campaigns, with a focus on promoting key messages and activities supporting our people engagement online and future recruitment.
• Be a brand ambassador to promote positive employee engagement via internal events and activities, communications and an internal voice.
• Report on engagement and communications.
• Liaise and support other teams such as Marketing, HR, L&D, Facilities and ESG across Tandem to support their communications requirements.

The ideal candidate will be passionate about engagement and will have 2-5 years\' experience in a similar role. You will bring an abundance of feasible ideas that you will help create and deliver exciting and engaging content for our people to engage with.

Employee Benefits

• 25 days annual leave plus 8 days bank holiday
• Buy or sell up to 5 extra holiday days a year
• 1 day off for your birthday/celebration leave
• Electric Vehicle scheme
• Cycle to work scheme and a free helmet
• Access to Tandem Hub for employee health & wellbeing, discounts, cashback and discounts
• Pension contribution matched up to 4%
• 2x paid volunteering days annually
• Office breakfast stations including cereal, snacks, fresh fruit and drinks
• Smart tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Quarterly team social budgets
• Healthcare plan through Westfield Health, including eye tests and dental
• Free flu jabs

Join our Green Deal

• Volunteer 2x days a year for charity

receive an early Friday finish * Raise \xc2\xa3200 per annum for charity

Tandem provide PR and marketing support * Have renewable energy at home

receive an additional 1-day annual leave * Drive a lower emissions or hybrid car

free raffle entries with the chance to win a weekend away for 2 * Drive an electric car

receive \xc2\xa3500 towards a home charger

Our Team

Led by our Head of Communications, internal communications is at the core of our bank sitting within the wider People Team. The comms team is responsible for everything internal facing for Tandem, ensuring the brand and what it stands for, including our products and services, are all positioned in the right way to drive curiosity, excitement, engagement, and adoption. Our aim is to engage, inform, educate and share knowledge with our people and, ultimately, drive high levels of engagement for our people.

About Tandem

We\'re Tandem. The UK\'s greener, digital bank providing UK households with easier ways save, borrow, spend and share a little bit greener.

Driven by our vision, mission, and BEST values of Brave, Enterprising, Simple and Together, our team of 500 people are extremely talented and work together to create a greener, more accessible bank for everyone.

With offices in Blackpool, Cardiff, London, Durham and Manchester - as well as hybrid and remote workers - our people have diverse backgrounds, experiences, and skillsets on offer, and make us the best that we can be!

We\'re on a mission to proactively help our customers to reduce their carbon footprint and accelerate the UK to net-zero carbon emissions by 2050 and we need more people to help us achieve this goal.

At Tandem, choosing a greener lifestyle is our main focus for what we do - not just for our customers, but for our people too. Working within an Environmental, Social and Governance (ESG) Framework, we ensure that we support our people to understand their own impact and encourage through carbon offsetting tools, two annual volunteering days and working with our corporate partners, that together, we can make our impact count.

We\'re building an amazing team and we\'re looking for a hardworking and driven Internal Communication and Engagement Executive to support us on our journey.

Candidate Requirements

• Between 2-5 years\' experience within an internal/external communications or engagement role
• Experience of working with a variety of internal audiences and stakeholders
• Knowledge of communications and/or engagement best practices
• Ability to manage and implement a communication plan
• Excellent copywriting, editing and proofreading skills
• Experience of working in a creative and content creation role
• Excellent design skills. Used to working with design tools like Canva
• Proficiency in MS Office, including Word, PowerPoint and Excel
• Working knowledge of content management systems or intranet systems
• Strong communication and interpersonal skills
• Excellent organisational and time management skills
• Attention to detail
• Creative Thinking
• Team Player with a can-do, supportive and positive attitude
• Ability to managed multiple projects and deliverables simultaneously
• Experience of change management and transformation, including culture change is desirable

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Tandem Bank