Job Description

We have an exciting opportunity for a Communications & Marketing Officer to join our Visitor Experience team at Ightham Mote.


You'll use your creativity and excellent communication skills to promote and inspire support for this special place, our programme of events and activities, and our conservation work, both internally and externally.


You'll be an integral part of the property team liaising closely with staff and volunteers, stakeholders and our community partners to manage and create engaging website content, on-site materials, and manage social media accounts.


As part of delivering experiences and programming you will input into creation of experiences and support the team in the running of events.

Please include a cover letter with your application.

(Please note, we are in a rural location, so it is important you are able to travel to and from the property.)



What it's like to work here:Described as the most complete medieval moated manor house in England, Ightham Mote is a beautiful 700-year-old mansion, surrounded by stunning gardens and a 516 acre, freely accessible estate. Romantic and picturesque, it is nestled in the Kent countryside between Sevenoaks and Tonbridge.


As Communications & Marketing Officer, you'll play a pivotal role in the Visitor Experience team who are focused on making sure each visitor has an enjoyable and memorable visit. This ethos is reflected in our visitor satisfaction scores which are consistently high and currently above 90%.


Alongside the many benefits offered by the Trust, you will have the opportunity to work hands-on delivering enjoyable and meaningful events and experiences. You will get the chance to grow and develop professionally in this multi-faceted role, making it truly rewarding. Continual support is provided by your line manager, the Experiences and Visitors Programming Manager, along with the wider Visitor Experience team.


For more information about our property please see the link below:


Click here for more information about this location



What you'll be doing:As Communications & Marketing Officer, you will be responsible for the holistic planning and delivery of communications and marketing activity for the Ightham Mote and North Kent portfolio using internal and third-party marketing channels.


Led by the Experience and Visitor Programming Manager, you'll work closely with property teams to help plan, deliver and promote an exciting and engaging year-round programme that inspires existing members, recruits new members and drives repeat visits to Ightham Mote.


In addition to providing this support you will assist in the evaluation of the programme to help inform and develop future programming and visitor experience.


Using your communication and creative skills, you will be key in our efforts to make Ightham Mote a wonderful place to work in and visit. Embracing one of our key values - everyone's welcome - you'll play your part in enabling wider access to the Trust for all members of society.



Who we're looking forWe'd love to hear from you have:
Good practical experience in marketing, interpretation, programming and/or event delivery ideally in a tourist, heritage, art or theatre environment A creative and dynamic approach with the ability to work on your own initiative A good team player with confidence and people skills. Naturally interested in and curious about people, places and nature, and a good storyteller Excellent organisational skills and the ability to prioritise projects, meet deadlines and work in a fast-paced, operational, visitor experience environment A willingness and ability to collaborate on all aspects of event delivery, occasionally working on weekend and evening events High presentation standards with an eye for detail and accuracy in all communications Experience of day-to-day budget management Confidence using all applications of Microsoft Office software and the Adobe Creative Suite such as Photoshop and InDesign to produce marketing materials You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Fixed Term f/t (37.5 hrs pw for 24 mo)