Job Description

Here at Transdev we run buses across the North, from Preston in the west to Scarborough in the east. We're a 1250-strong, award-winning team, proud to be making bus travel better across the towns and cities we are so proud to serve. And, now more than ever, bus travel has been proven as critical to how our communities go about their lives every day.

Our Communications Officer will join our in-house Marketing and Communications team, and will be based at our modern Prospect Place offices in Starbeck, Harrogate.

What you'll be working on

Research, develop, create and implement effective communications in a variety of formats including, but not exclusively, written content for social media, posters, web articles, newsletters, colleague guides, press releases for colleagues, external customers and stakeholders. Ensure consistency in terms of voice, branding, messaging and frequency of posting via digital channels. Write, optimise, and update content for the website, newsletters, print materials, and social media - while supporting the planning and creation of posts for social media. To plan, coordinate and write colleague communications including our quarterly Talk magazine. Handle media enquiries and create effective news releases to gain positive press coverage, managing and organising robust relationships with each media outlet. Research, prepare and write award entries for the business, considering all award criteria. To develop positive and productive working relationships with key internal and external stakeholders and partners including media. To support the Transdev Blazefield team with creation and proof reading of content for presentations, business cases, tenders and other business needs. To carry out any other duties or ad hoc tasks that may be reasonably required in line with main duties.

We're looking for you to have:

With an exceptional level of English writing skills. Excellent planning, attention to detail and organisational skills. Competent in the use of the Microsoft Office software suite especially Word and PowerPoint. Understanding and competence using popular social media tools including Facebook, Instagram, X/Twitter and LinkedIn. Excellent communication and interpersonal skills with the ability to build relationships at all levels both internally and externally to the company. Highly motivated with capability to work independently. Adaptable to change and willing to support other team members when required.

And it would be desirable if you have:

Experience in journalism or bid/tender writing. Familiarity with tools such as Campaign Monitor, Meta Business Suite, Google Analytics, Loomly and Umbraco CMS. To have experience in using AI tools for writing and research purposes.

We'll give you in return

You'll be working for one of the industry's most exciting and creative companies.

Our terms and conditions are some of the best around and include:

A salary from 30,000 per annum (dependent on experience) based on a full-time, 5 days a week schedule. 27 days annual leave plus bank holidays Free travel for you and your partner on our own buses, and many more across the North of England. Subsidised gym membership and money off at many high street shops, including major supermarkets, through our Transdev Exchange colleague app. Opportunities to progress to other roles through our StepUP talent and development programme. A generous company pension scheme Life cover at 2x your basic annual salary.

Interested?

Apply with your CV, a pdf of or link to your portfolio, and a covering letter outlining how you meet what we're looking for.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Company pension Employee discount Store discount
Ability to commute/relocate:

Harrogate: reliably commute or plan to relocate before starting work (required)
Work Location: In person