Job Description

We're champions of the North West and we're proud that it's our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.


A key part of the UK's journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West's electricity network operator, it's our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.


We're proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry's most difficult challenges. Come and be part of our team and make a difference.


Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

We have a fantastic opportunity for a Communications Officer to join our Distribution System Operation (DSO) team who are responsible for getting our business ready for net zero.

Based in central Manchester, the purpose of the DSO Communications Officer role is to provide communications, event and stakeholder management support to the DSO team, reporting to the DSO Stakeholder and Communications Manager.


As a result of expansion in this key area we are seeking a communications all-rounder, able to understand both internal and external demands and support a variety of tasks across the team including the organisation and delivery of engagement events and meetings (online and face to face), the coordination of monthly reporting and newsletter production and other communications material development.

This role involves researching, collating and producing multichannel communications for both internal and external audiences, while supporting the delivery of PR activity. The postholder will produce marketing materials and work closely with graphic designers and printers, as well as assist in the creation of photography and videography content. They will support the DSO team by coordinating and delivering external stakeholder advisory panels, internal steering groups and wider engagement sessions. The role also includes managing events from planning through to communication and delivery, editing and proofing presentations, and providing administrative support in meetings. In addition, the postholder will work with the stakeholder team to maintain an accurate and uptodate stakeholder mapping and engagement database, recording key contacts and tracking activity. They will also contribute to the maintenance, creation, production and distribution of stakeholder and responsible business communications, including newsletters and digital materials.

Who We are looking for

The DSO Communications Officer will be results and solutions focused, and take pride in delivering high quality stakeholder engagement communications.

Capability to manage large workloads to tight deadlines, often under pressure

Good organisational skills and ability to prepare, minute and record meetings in an accurate and timely way

Multi-channel communications experience

Experience of working closely with other communications disciplines including press office, internal communications, marketing and research and public affairs.

Proficient in Office applications including Word, PowerPoint and Excel and ability to use them to collate, manage and report meeting records, databases etc

Proficient in online meeting and webinar delivery including engagement techniques such as polling and chat room management etc

Strong interpersonal and relationship-building skills including ability to build effective working relationships with colleagues, external stakeholders and agencies

Influencing skills

Outcome focused

Confident and proactive, with a passion for challenges and own development

Desirable

Stakeholder engagement, stakeholder mapping and relationship building experience

Event management experience (online and in person

What we're offering

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:


An annual bonus scheme

25 days annual leave increasing with length of service

Private Healthcare

An employee rewards portal offering discounts on several well-known brands

A market-leading contributory pension scheme

Employee assistance programme

Opportunity for professional development enabled through our Learning & Development function.

Our Commitment to Inclusion


We're proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.

If you need any adjustments or support during the application process, please contact our Recruitment Team at careers@enwl.co.uk or call 0845 366 0092 (option 2).

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS), and a Drug & Alcohol test.


We reserve the right to close this vacancy early.


We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable