Job Description

Reports to:

Director, Centrala CIC

Employment Type:

Part-time, Permanent (18.75 hours per week / 2.5 days)

Location:

Centrala CIC, Birmingham

Salary:

25,000 - 28,000 per annum (FTE)

About Centrala

Centrala is a non-profit organisation established in 2009, dedicated to promoting inclusion and wellbeing for Central and Eastern European communities in England. Using arts and culture, we foster social integration, mutual respect, and cohesion between diverse cultural groups. Centrala's activities span visual arts, music, community development, research, health innovation, and international cultural connections.

Job Summary

We are seeking a creative and committed

Marketing & Communications Officer

to join our team. In this part-time role, you will lead Centrala's digital presence, manage communications, and promote our arts, music, and community programmes. You will play a key role in raising awareness, engaging audiences, and communicating the impact of our work locally, nationally, and internationally.

Key ResponsibilitiesSocial Media & Communications

Develop and deliver a communications strategy to raise Centrala's visibility across key social media platforms (Facebook, Instagram, X/Twitter, LinkedIn, TikTok). Create, curate, and publish engaging multimedia content (text, images, video) tailored to our audiences. Build and manage an active online community, fostering meaningful engagement and dialogue. Monitor, evaluate, and report on communications and social media activity using analytics to improve reach and engagement. Manage targeted campaigns, including paid advertising, to promote events, exhibitions, and workshops. Write press releases, blog posts, and news updates for Centrala's channels. Work collaboratively with the team to ensure all communications reflect Centrala's values and objectives. Build and maintain relationships with media contacts, influencers, and key partners.

Marketing, Design & Event Promotion

Produce promotional materials including flyers, posters, and brochures. Liaise with printers and suppliers to ensure materials are delivered on time and to a high standard. Manage Centrala's event listings across platforms (Shopify, Eventbrite, social media). Coordinate marketing campaigns for events, exhibitions, and community projects. Maintain and update Centrala's website content. Create and distribute newsletters and e-communications.

General

Keep up to date with trends and best practices in digital marketing and communications. Undertake additional responsibilities as required to support Centrala's programmes and strategic goals.

Person SpecificationEssential

At least

3 years' experience

in marketing, communications, and social media management. Strong

copywriting

and

visual storytelling

skills with a flair for creative communication. Proficiency in

social media management tools

, scheduling platforms, and analytics (e.g., Meta Business Suite, Hootsuite). Demonstrable

design skills

and experience producing marketing materials using Adobe Creative Suite, Canva, or similar tools. Experience managing

multi-channel campaigns

across web, social, and print. Strong

organisational skills

, attention to detail, and ability to manage multiple priorities effectively. Excellent written and verbal communication skills. Ability to work both independently and collaboratively within a small, creative team. Commitment to

Centrala's mission

, with enthusiasm for arts, culture, and social impact.

Desirable

Experience working in the

arts, cultural, or non-profit sector

. Experience with

content creation

such as video editing, photography, or audio production. Familiarity with

email marketing platforms

(e.g., Mailchimp) and

website CMS

(e.g., WordPress, Shopify). Basic knowledge of

SEO

and online advertising strategies.
Job Type: Part-time

Pay: 25,000.00-28,000.00 per year

Expected hours: 18.75 per week

Benefits:

Company pension On-site parking
Work Location: In person