Job Description

About Safer Business Network

Safer Business Network is a not-for-profit Community Interest Company working across London to help create safer towns and cities. Since 2011, we have supported business communities to prevent crime, reduce harm, and improve safety through strong partnerships, effective communication, and practical upskilling. We work closely with local authorities, police, Business Improvement Districts, and businesses to create connected networks and practical solutions that make a real difference to communities.

About the role

We are looking for a Communications and Administration Officer to join our small, friendly team and play a key role in both our day-to-day operations and our communications. This is a varied and meaningful role combining core administration with digital communications and content creation. You will help keep the organisation running smoothly while also supporting how we share our work, projects, and impact. Working closely with the Operations Director, CEO, and Head of Partnerships, you will be a trusted part of the team, contributing ideas, supporting colleagues, and helping Safer Business Network grow its reach and effectiveness.This role would suit someone who enjoys variety, is highly organised, and wants their work to contribute to safer business communities across London.

In this role, you will: Communications and digital engagement

Create, schedule, and manage content across social media platforms, including LinkedIn, Instagram, and X (Twitter) Write and edit website content, blog posts, newsletters, and updates that promote our work, projects, and impact Compile and edit short-form social media videos (e.g. clips, highlights, simple reels) to support engagement and storytelling Support simple design work for presentations, reports, training materials, and promotional content (e.g. using Canva) Monitor engagement, respond to messages and comments, and track performance to help strengthen our digital presence Work with colleagues to ensure consistent messaging and timely communications Keep up to date with digital and social media best practice, bringing fresh ideas to the team

Administration and organisational support

Provide day-to-day administrative support across the organisation and its projects Manage general enquiries via the info mailbox, responding to,or directing queries appropriately Support diary management, meetings, and events, including calendar support for the CEO Prepare, format, and circulate reports, presentations, and internal communications Maintain accurate records, including contracts, stakeholder information, asset registers, and key organisational data Support onboarding of new staff, including coordinating paperwork, access, and induction arrangements Maintain organised digital and physical filing systems, ensuring compliance with GDPR and data protection requirements Act as a point of contact for suppliers, partners, and internal team members Manage office supplies and equipment, placing orders as required

We're looking for someone who:

Has experience in an administrative or office support role Is confident in writing clear, engaging content and using social media for organisations or projects Is highly organised, reliable, and comfortable juggling multiple priorities Has strong communication skills and a good eye for detail Is confident using Microsoft Office (particularly Excel and PowerPoint) Is willing to undertake a DBS check
You don't need to meet every requirement to apply. If you have transferable skills, relevant experience, or are keen to develop in this role, we would still love to hear from you.

It would be great if you also have:

Experience using social media scheduling or analytics tools Experience editing or compiling short social media videos (e.g. using CapCut or similar tools) Basic design or content creation skills (e.g using Canva) An interest in, or understanding of, community safety, crime prevention, or partnership-based working

Why work with us

Be part of a small, supportive, and purpose-driven team Flexible hybrid working and part-time hours Opportunities for training and professional development 15 days' annual leave per year (pro rata) plus your birthday off as additional leave NEST pension scheme with employer contributions The chance to make a real difference to business communities across London

Our commitment to inclusion

We are committed to creating an inclusive and welcoming workplace and want everyone to be able to participate fully in our recruitment process. If you need any adjustments at any stage, please let us know, and we will do our best to support you.We welcome applications from people of all backgrounds, particularly those from underrepresented or marginalised groups, people returning to work, or those balancing caring responsibilities. If this role sounds interesting but you're unsure whether you meet all the requirements, we'd still encourage you to apply.

Job Types: Full-time, Part-time, Permanent

Pay: 30,900.00 per year

Benefits:

Additional leave Company pension Flexitime Work from home
Work Location: Hybrid remote in London W1W 8RG