Job Description

About Us

We're a local independent charity working in the community to support older people, their families and carers. We want everyone to live life to the full.

What we stand for:

Enabling older people across the county to live life to the full. Age UK Oxfordshire is an independent local charity.



We have over 130 dedicated staff and over 235 volunteers helping us to deliver services and activities for older people in Oxfordshire.

Our mission:

Enabling and empowering individuals and communities to support older people to stay independent and live life to the full. Our vision:



We encourage applications from all candidates to support a more diverse workforce. We are committed to challenging all forms of discrimination and celebrating and promoting diversity throughout our work.

Position:

-------------

We have an exciting opportunity to join our Community Links Team. Working as part of a small team this role will provide efficient and responsive administration support to the Community Development Team, ensuring smooth handling of referrals, triaging enquiries, supporting events and maintaining a people focused environment.

Hours:

21 - 35 per week.

Salary:

12.30 per hour

Closing date for applications:

Wednesday 19th November, 9.00 am

Interview:

Tuesday 25th OR Wednesday 26th November

Benefits:

28 days holiday, plus Bank Holidays. Increasing to 33 days after 5 years continuous service Charity paid cash health plan. For employees and dependants (up to age 24) 24/7 Employee Assistance Program Flexible working Charity sick pay Free on-site parking Pension scheme 4 x salary life insurance (subject to pension scheme membership) Cycle to work scheme Blue Light Card entitlement

Requirements:

-----------------

Main Duties:

Key Responsibilities


Referral & Communication Support

Receive and log referrals from external agencies and individuals Triage referrals based on urgency and criteria, escalating where necessary Answer incoming calls and emails, providing accurate information or signposting appropriately Maintain confidentiality and data protection standards at all times


Administrative & Office Support

Prepare and distribute documents, letters, and reports Manage incoming and outgoing post Maintain digital filing systems Support data entry and database updates


Event & Engagement Support

Assist in preparing materials for community events, workshops, and meetings Coordinate logistics such as venue bookings, refreshments, and attendee lists Support staff during events with setup, registration, and documentation

Other information:

----------------------

If you would like to learn more about this opportunity, please contact peopleteam@ageukoxfordshire.org.uk