Job Description

About Us

Change and Ask Community Services is a passionate non-profit organisation dedicated to empowering and uplifting our local communities. Our community hub in Colchester serves as a vibrant space where people can access support, connect with others, and take part in meaningful programs.

The Role

We are looking for a motivated and community-focused

Community Hub Manager

to oversee the day-to-day operations of our hub in Colchester. This is a key role for someone who enjoys working with people, thrives in a dynamic environment, and is passionate about community engagement and impact.

Key Responsibilities

Manage the daily operations of the community hub Welcome and assist visitors, handling general enquiries professionally and warmly Track and record hub usage, including services accessed and visitor data Support with completing funding bids, grant applications, and evaluation reports Perform a range of administrative duties (scheduling, filing, communication) Help plan, promote, and staff hub-based sessions and activities Represent us at outreach events, meetings, and local networks Build and maintain strong relationships with community members, partners, and stakeholders Support marketing and awareness efforts to raise the profile of our services in the local area Carry out other relevant duties in line with the needs of the hub and organisation

About You

We're looking for someone who is:

Highly organised with excellent communication and interpersonal skills Confident working both independently and as part of a team Comfortable using IT systems and managing data Passionate about community development and social impact Flexible and willing to get involved wherever needed

Desirable Experience (not essential)

Experience in community work, nonprofit organisations, or similar roles Familiarity with funding applications and monitoring requirements Event planning and/or outreach experience

Why Work With Us?

At Change and Ask, you'll be part of a small but mighty team making a real difference in people's lives. We offer a supportive work environment, opportunities for development, and the chance to grow with a mission-driven organisation.

Job Type: Full-time

Pay: 12.21-13.50 per hour

Expected hours: 37.5 per week

Benefits:

Free parking Gym membership On-site gym
Schedule:

8 hour shift Monday to Friday
Licence/Certification:

Driving Licence (preferred)
Work Location: In person