Job Description

Job Title:

Community Support Worker - Learning Difficulties 25 hours a week

Job Purpose:

To contribute to providing a safe, effective, caring, responsive and well led housing, support

& care service to adults with learning disabilities, physical disabilities & sensory impairments

in the Dudley borough as specified by the Care Quality Commission.

The duties will be further determined by the individual needs of the service users. The context in which support is provided may vary according to the service users' living environment which may include a residential care home setting, supported living or floating support within a community care setting, dependant on where the job vacancy is situated.

Main Duties

1. To develop warm and trusting relationships with service users and encourage them, through the support planning process, to express their needs, goals, views and concerns.

2. To respect the service users' right to privacy and to ensure that their dignity is maintained at all times.

3. To be flexible and responsive to the needs of the service users as directed by their individual support plans.

4. To support service users to develop practical and social skills to maximise their self care and independent living skills, and where necessary assist with household tasks such as cleaning, cooking, laundry, shopping, etc, so that their home is safe, hygienic and comfortable.

5. To provide personal care in a sensitive and dignified way and in accordance with the service users wishes.

6. To support service users to take prescribed medications, to monitor service users who self medicate, to liaise with health professionals on the service users' behalf and to report any side effects related to medication.

7. To promote a healthy lifestyle and to give person centred advice and encouragement in respect of diet, exercise, leisure activities & wellbeing initiatives.

8. To inform management of any concerns or significant changes in the service users needs and circumstances and to report any safeguarding concerns immediately.

9. To support service users in budgeting and managing their finances and to ensure that they are able to maximise their income by liaising with welfare agencies.

10. To promote the service users' self esteem and confidence and enable them to express their preferences, make choices, decisions and express their personal identity.

11. To maintain a high level of care and encourage feedback from service users, their families and other agencies. To promptly report and document all comments, compliments and complaints and pass onto senior staff.

12. To take appropriate action in the event of emergencies, ensuring that management is informed promptly.

13. To report repairs to property or equipment as per guidelines and to alert management immediately of any concerns in relation to Health and Safety.

14. To ensure that accurate records are kept in the correct format.

15. To ensure that all financial transactions relating to the project or service users are promptly and accurately recorded within the agreed guidelines.

Other

1. To carry out such duties as may be required in agreement with your managers.

Person Specification

Job Title:

Community Support Worker - Learning Disability

Attributes

Essential -

Full clean driving licence

Desirable

Key skills

Proven ability to successfully work within a team.

Awareness of safeguarding vulnerable people.

Knowledge & understanding of confidentiality & professional working practices.

Understanding & commitment to equality & diversity.

Good verbal communication & listening skills

.

Good written communication skills with ability to accurately contribute to a record keeping system.

Ability to promote a positive image of people with a disability.

Ability to follow agreed care programmes and report back progress.

A good team player.

Ability to work unsupervised (after training).

Sufficient agility and dexterity to assist people with mobility limitations.

NVQ/QCF level 2/3 in Health and Social Care or equivalent.

At least 1 year experience of working in a social care role.

Experience of supporting vulnerable people.

Disposition

Caring, sensitive & patient.

Enthusiastic, motivated & reliable.

Trustworthy.

Interests

Enthusiasm for undertaking further training & development.

Interest and awareness of the aims and principles of the service.

Social activities display an ability to interact with others.

Physical activities displays as interest in keeping healthy.

Circumstances

Flexible approach to working hours & location.

Own transport with full clean driving licence.

Please note that an enhanced disclosure with the Disclosure & Barring Service will be carried out on successful candidates prior to them taking up post. Any findings of such a check will not necessarily prevent a candidate from being appointed. Each case will be individually considered on its own merits.

Job Types: Part-time, Permanent

Pay: 12.64 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount Health & wellbeing programme Sick pay
Experience:

support worker: 1 year (required)
Work Location: In person