Job Description

Job Introduction

Do you put people first? Want to work as part of a team and make a difference every day? Are you caring and compassionate?


We're seeking a professional Community Support Worker to join our mental health team within Adult Social Care.


In this role, you'll support people with mental health needs to live the lives they choose. You'll maintain positive relationships with families and carers in an environment that's welcoming, supportive and inclusive. The role can be challenging, fun and active and two days are never the same.


As a service we are interested in getting to know you as a person and we want to understand your values and behaviours and what's important to you in terms of the way in which you work with others.


For an informal chat please contact Jane Begley Deputy Team Manager on 07702961903.

This is a Site-Based role

Interview for this role will be held w/c 17 November 2025

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk


Role Responsibilities
Provide a customer-focused and efficient service to the community, supporting them to achieve positive care and support outcomes. Maintain an empathic and adaptable style through a person-centred approach to those with multiple complex needs. Follow Support Plans written by Social Workers and Social Work Assistance that focus on Care Act Outcomes such as accessing and engaging in work, training, education or volunteering, developing and maintaining family or other personal relationships and maintaining a habitable home environment. Provide practical support to your Adult Social Care Mental Health Team colleagues to achieve support term identified outcomes under the care act. This may include supporting with service users housing needs, state benefit applications, support to access food banks, support with accessing Local Welfare Provision and other tasks relating to short- terms needs of service users. Maintain an active caseload of vulnerable service users either independently or with support of social workers or social work assistance in the team.

Ideal Candidate
Passion for working with adults with support needs. Great team player with a flexible approach. Ability to prioritise workload. Ability to respond effectively to changeable or challenging situations, remaining clam and measured in approach to challenge. For this role you are required to have a full UK driving licence and provide evidence of your vehicle insurance with business cover and use of a vehicle. If you are successful, you will be required to supply evidence of your licence prior to starting the role. Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service).

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.


We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.


We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.


We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes


Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.