Job Description

Job Title

: Complex Care Support Worker

Location

: Glossop & Buxton (Derbyshire)

Travel Requirement

: Must be willing to travel between client locations and attend training at head office in Harrogate (HG3)

Job Type

: Full-Time / Part-Time / Flexible Hours (including weekends and evenings)

Salary:

13.75 - 14.00

Reports to

: Clinical Lead

Company Overview

West Park Care is a locally owned family business dedicated to providing exceptional home care services in the Harrogate area. Born from the desire to simplify the process of organizing care at home, we are committed to delivering bespoke support tailored to our clients' needs, ensuring a stress-free experience for both clients and their families.

About the Role:

We are currently seeking compassionate, reliable, and experienced Complex Care Support Workers to join our dedicated team, supporting clients in Glossop and Buxton with a range of complex health and social care needs. This role involves working within the community and the clients' own homes, offering a person-centred approach to care delivery that promotes dignity, independence, and overall well-being.

You will play a vital role in supporting clients with varying complex needs, including but not limited to physical disabilities, acquired brain injuries, neurological conditions, learning disabilities, and challenging behaviours.

Key Responsibilities:

Deliver high-quality, tailored care and support to clients in their own homes and local community Provide personal care, medication administration, mobility assistance, and other health-related tasks Support clients with daily living activities, including meal preparation, personal hygiene, and household tasks Monitor client progress and report concerns or changes to clinical or management staff Follow personalised care plans and ensure safe and respectful practices at all times Work collaboratively with families, external healthcare professionals, and the wider care team Maintain accurate and up-to-date records, in line with company policies and regulatory requirements Attend mandatory training, including an initial training session at our Harrogate (HG3) head office

Essential Requirements:

Experience working with clients with complex needs (minimum 6 months preferred) Full UK driving licence and access to a reliable car (mileage paid) Willingness to travel between client homes across Glossop and Buxton Willingness to attend induction training at head office in Harrogate (HG3) A genuine passion for delivering person-centred care Strong communication and interpersonal skills Ability to work independently and within a team Right to work in the UK Desirable Qualifications: NVQ Level 2 or 3 in Health & Social Care (or working towards) Medication administration training Experience with PEG feeding, suctioning, hoisting, epilepsy care, or tracheostomy management (training can be provided) Experience using electronic care systems (e.g., PASS, CarePlanner)

What We Offer:

Competitive hourly rates + travel/mileage allowance Flexible working patterns Paid training and development opportunities Career progression pathways Supportive management and clinical oversight Employee assistance programme and well-being support Uniform and PPE provided

Additional Information:

Due to the nature of this role, a fully enhanced DBS check will be required (cost covered by employee). This is a rewarding opportunity to make a real difference in people's lives while developing your professional care skills in a supportive environment.

Job Types: Full-time, Part-time, Permanent, Temp to perm

Pay: From 14.00 per hour

Expected hours: 18 - 36 per week

Benefits:

Bereavement leave Company events Free parking On-site parking
Schedule:

8 hour shift Day shift Flexitime Monday to Friday Overtime Weekend availability
Ability to commute/relocate:

Glossop SK13: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have access to a car?
Work authorisation:

United Kingdom (required)
Location:

Glossop SK13 (preferred)
Willingness to travel:

100% (required)
Work Location: In person

Expected start date: 14/07/2025