Job Description

Libertatem Healthcare Group is a registered provider with the Care Quality Commission (CQC) in England and the Care Inspectorate Wales (CIW) in Wales. They are seeking a Complex Care Support Worker to join their team in Norwich, Norfolk. The role involves providing comprehensive care and support to a young man in his 20s, with a range of complex medical needs, in a loving and supportive family environment.
Main duties of the job
The Complex Care Support Worker will be responsible for providing daily and nightly care, including a bowel, urinary, and personal care program, feeding regime, physiotherapy, manual handling, medication delivery, suctioning, and transportation. The candidate should have experience working in a care environment, preferably with young adults or children, and possess strong interpersonal skills, common sense, vigilance, and good communication abilities. The successful applicant will have the opportunity to gain valuable experience and develop new skills while working in a supportive team and family environment.
About us
Libertatem Healthcare Group is a leading provider of complex care services in the UK. They are committed to delivering high-quality, person-centered care and ensuring the safety and wellbeing of their clients. The organization is rated 'Outstanding' by the Care Quality Commission (CQC) and is a registered provider with the Care Inspectorate Wales (CIW).
Details
Date posted
05 July 2025
Pay scheme
Other
Salary
13.65 to 14.68 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1339502805
Job locations
Libertatem Healthcare Group
Norwich
NR14 7AH
Job description
Job responsibilities
Come Join Our Team!
We have a unique and exciting opportunity for a support worker to work alongside our client in Norwich, Norfolk.
Our client is a young man in his 20's. The youngest of three brothers, he lives in an incredibly loving, supportive, chatty and lively household in the charming village of Rockland St. Mary, just a short drive from central Norwich.
He's a charming and inspiring young man who has a wide spectrum of interests, from Peppa pig to world politics, his magnetic personality will draw you in to a conversation on those topics and everything in between at ease. He loves baking, quiz shows, getting out and about in the local area and football (him being a huge Chelsea fan) Most of all he adores people, his care team describe him as a joy to work with and say he has nothing but kind words to share.
Pay: 14.15 per hour weekdays & 14.68 per hour weekends.
Hours: Full-time, 40 hours per week (between 07:30 - 19:30, seven day week rota, published well in advance)
Key Responsibilities:
At twelve years old the client suffered a spinal stroke, impacting his life dramatically. He has an NG tube for drainage and is fed by jejunal tube via his bowel, also due to scoliosis he has a bipap to support breathing during the night. He has a concise care plan in place to support the following:

• Daily/nightly bowel, urinary and personal care programme.
• Feeding regime.
• Physiotherapy programme.
• Manual handling.
• Medication delivery.
• Suctioning.
• Transportation - a full UK driving licence and vehicle is essential.

Requirements:
We're looking for someone with experience working in a care environment, ideally with young adults/children. Complex care experience is desirable but not essential as training will be given, most importantly the client wants someone dependable, sociable and thoughtful with positive energy, solid common sense, vigilance and good communication skills. In return you will be able to gain experience and grow skills that few other roles provide, while working within a great team and a supportive family in a lovely environment that includes access to areas in the home specifically for support workers.
Our client may have complex needs but he's defined far more by his wonderful qualities, he's a delightful, incredibly funny person and an inspiration to the people around him. For more information contact Daniel.Scratcher@libertatemhealthcare.co.uk #Libertatem
Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult's and children's wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.
The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales. Job description
Job responsibilities
Come Join Our Team!
We have a unique and exciting opportunity for a support worker to work alongside our client in Norwich, Norfolk.
Our client is a young man in his 20's. The youngest of three brothers, he lives in an incredibly loving, supportive, chatty and lively household in the charming village of Rockland St. Mary, just a short drive from central Norwich.
He's a charming and inspiring young man who has a wide spectrum of interests, from Peppa pig to world politics, his magnetic personality will draw you in to a conversation on those topics and everything in between at ease. He loves baking, quiz shows, getting out and about in the local area and football (him being a huge Chelsea fan) Most of all he adores people, his care team describe him as a joy to work with and say he has nothing but kind words to share.
Pay: 14.15 per hour weekdays & 14.68 per hour weekends.
Hours: Full-time, 40 hours per week (between 07:30 - 19:30, seven day week rota, published well in advance)
Key Responsibilities:
At twelve years old the client suffered a spinal stroke, impacting his life dramatically. He has an NG tube for drainage and is fed by jejunal tube via his bowel, also due to scoliosis he has a bipap to support breathing during the night. He has a concise care plan in place to support the following:

• Daily/nightly bowel, urinary and personal care programme.
• Feeding regime.
• Physiotherapy programme.
• Manual handling.
• Medication delivery.
• Suctioning.
• Transportation - a full UK driving licence and vehicle is essential.

Requirements:
We're looking for someone with experience working in a care environment, ideally with young adults/children. Complex care experience is desirable but not essential as training will be given, most importantly the client wants someone dependable, sociable and thoughtful with positive energy, solid common sense, vigilance and good communication skills. In return you will be able to gain experience and grow skills that few other roles provide, while working within a great team and a supportive family in a lovely environment that includes access to areas in the home specifically for support workers.
Our client may have complex needs but he's defined far more by his wonderful qualities, he's a delightful, incredibly funny person and an inspiration to the people around him. For more information contact Daniel.Scratcher@libertatemhealthcare.co.uk #Libertatem
Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult's and children's wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.
The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.
Person Specification
Qualifications
Essential

• Experience working in a care environment, preferably with young adults or children, is required. Complex care experience is desirable, but training will be provided. The successful candidate should be dependable, sociable, and have positive energy, solid common sense, vigilance, and good communication skills.

Person Specification
Qualifications
Essential

• Experience working in a care environment, preferably with young adults or children, is required. Complex care experience is desirable, but training will be provided. The successful candidate should be dependable, sociable, and have positive energy, solid common sense, vigilance, and good communication skills.