Job Description

About Us

Hilton Utilities Ltd is a family-run business based in Heywood, specialising in water infrastructure repair, maintenance, and installation. With over six years of continued growth, we work in a fast-paced environment where quality, safety, and efficiency are essential. We are looking for a Compliance & Reinstatement Manager to help lead and strengthen our reinstatement standards and ensure all operational activity meets regulatory, contractual, and safety requirements.

Role Overview

The Compliance & Reinstatement Manager will oversee reinstatement works across multiple teams and contracts, ensuring all work is completed to a high standard and in line with client specifications, industry regulations, and HAUC/NRASWA standards. This role involves auditing work quality, coordinating with reinstatement teams and supervisors, managing compliance documentation, and resolving issues quickly and professionally.

This position requires someone confident, organised, and proactive, who can communicate well across teams and improve processes where needed.

Key Responsibilities

Oversee reinstatement works to ensure quality, accuracy, and compliance with standards Carry out on-site audits and quality inspections of completed works Ensure works meet HAUC / Streetworks / client specifications & reinstatement codes Coordinate with supervisors, reinstatement crews, operational teams, and clients Manage permit closures, job sign-offs, photos, and compliance documentation Identify and resolve defects, recalls, or incomplete works Develop and improve reinstatement processes to increase efficiency and reduce rework Monitor performance, track KPIs, and produce reports for management Support training and development of reinstatement teams where needed

Skills & Experience

Experience in utilities, reinstatement, highways, or civil engineering Strong understanding of NRASWA / Streetworks requirements Ability to read job packs, permits, and technical specifications Confident communicator able to challenge, support, and lead teams Good organisational skills and attention to detail Able to work under pressure, prioritise tasks, and meet deadlines Full UK Driving Licence (site visits required)

Preferred (Not Essential):

Streetworks Supervisor (NRSWA) Previous reinstatement management / auditing experience
Job Type: Full-time

Pay: 32,000.00-45,000.00 per year

Work Location: In person