```Overview```
We are seeking a highly motivated and customer-focused individual to manage our busy computer repair shop. In this role, you will be responsible for providing exceptional service to our clients while also promoting and selling our products. If you have excellent communication skills, strong technical repair abilites, and a passion for delivering outstanding customer service, we want to hear from you!
```Responsibilities```
- Repair and Maintenance of Computer Hardware such as Laptops, Desktops, Tablets & Mobile Phones
- Management of the IT Workshop
- Build and maintain strong relationships with existing customers
- Identify customer needs and recommend appropriate products or services
- Process sales and purchase orders and ensure timely delivery of products
- Provide technical support and troubleshooting assistance to customers
- Collaborate with the sales team to meet or exceed sales targets
- Stay up-to-date on industry trends and product knowledge
```Requirements```
- High school diploma or equivalent; additional education or certification is a plus
- Proven experience in IT Support and customer service roles
- Excellent communication and interpersonal skills
- Strong negotiation abilities
- Ability to work independently and as part of a team
- Proficient knowledge in IT Support and Repair of computer hardware
- Valid driver's license with a clean driving record
Join our team and enjoy competitive compensation, comprehensive training, and opportunities for career growth. Apply today to become a valued member of our small and friendly team!
Job Type: Part-time
Pay: Up to 32,000.00 per year
Expected hours: 40 per week
Additional pay:
Performance bonus
Benefits:
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Sick pay
Ability to commute/relocate:
Shropshire, SY13 1AZ: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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