To provide consistent and timely conference and banqueting services.
To maintain high levels of customer care and to provide an efficient and professional service at all times.
Commitment to Excellence: Every member of our team is expected to ensure that the hotel guests comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times.
KEY RESPONSIBILITIES:
Job Function:
To ensure that while you are at work all duties are carried out as expected by the management team.
To ensure you work within the control system as set out by the Company
To have knowledge of all table set-ups.
To understand and carry out prep lists given by the management team.
To make the management team aware of any shortages in equipment and consumables as required.
To be responsible for the possession of keys to the banqueting cupboard.
To be aware of hotel security procedures and report any situation which seems out of place.
To be efficient and professional whilst on duty and at any other time whilst on the premises.
To respond to requests made by either a guest or manager.
To carry out a full understanding and interpretation of function sheets and other information provided regarding the business activity in the week ahead.
Assist with the provision for planned maintenance and to ensure the up-keep of department areas and equipment is maintained at all times.
Assist with the implementation of agreed standards and the checking thereof.
To display and set an example of leadership and team building skills at all times.
Ensure you adhere to policies and procedures as set out in the staff handbook.
Free use of Gym
Free parking
Meals on Duty
Staff & Family discounts
Job Type: Full-time
Own Transport essential
Job Types: Full-time, Permanent
Pay: Up to 27,040.00 per year
Benefits:
Employee discount
Work Location: In person
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