Heathcote & Co are pleased to offer an exciting opportunity for an experienced Conference & Event Coordinatorto join our professional and dedicated team at CorpAcq Stadium.
This role has become available following an internal promotion, and we are seeking a motivated, creative, and highly organised individual to maintain and enhance the exceptional standard of events for which Heathcote & Co is renowned.
As part of our hospitality team, you will play a central role in planning and coordinating a diverse range of internal and external events -- from corporate functions to private celebrations, ensuring that every detail is executed flawlessly.
This position offers an excellent opportunity for an ambitious events professional to further develop their career within a well-established and respected hospitality business.
We are looking for an enthusiastic team player with strong organisational skills and a genuine passion for delivering memorable experiences. If this sounds like you, we would be delighted to receive your application.
Key Responsibilities:-
Report to Group Sales and Marketing Manager.
Respond to and log received enquiries into our CRM system - enquires may be received via email / phone / f2f
Conduct follow up calls for all enquiries, to a professional standard
Conduct viewings of the venue for prospective clients
Ensuring maximum conversion of all enquiries to confirmed bookings, to achieve revenue goals
Logging of provisional and confirmed bookings, creating contracts and creating invoices for payments
Chase any payments prior to events taking place
Ensuring daily automated tasks are completed on our CRM system
Coordinate between suppliers and clients for any external equipment hire
Issue weekly function sheets in a timely manner and inform the operation team of any late bookings and amendments
Interact with all other departments to ensure a smooth running of the events
Take part in sales activities; Christmas planning, networking events, updating online 3rd party sites
Occasional hosting at rugby matches plus attendance at wedding fayres
Skills and Experience Required
Previous experience within the hospitality or events industry
Exceptional attention to detail and organisational ability
Proven customer service experience in exceeding expectations, over the phone, remote communications as well as onsite visits
Proficiency in online booking systems and Microsoft Office applications
Strong interpersonal and communication skills, with a professional and proactive approach.
Job Types: Full-time, Permanent
Pay: 27,000.00 per year
Benefits:
On-site parking
Ability to commute/relocate:
Manchester M30 7EY: reliably commute or plan to relocate before starting work (required)
Experience:
Event Management: 1 year (required)
Work Location: In person
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