Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

You will be responsible for the Day to Day running of the UK configuration team in a cost effective and efficient manner and leading a shift on a Day to Day basis. You will also be responsible for process management and ensuring the team adhere to all processes provided whilst being efficient and accurate.



To continuously look at development opportunities within the team for succession planning in line with the company's vision for the future

What you will do:

To continuously look at development opportunities within the team for succession planning in line with the company's vision for the future


Day to day management of the Configuration function, focussing on Administration, accuracy, and Leadership


Driving accountability from Team Leaders


Working alongside Team Leaders to develop their leadership skills


Providing day to day direction to Team Leaders and the wider team to ensure productivity remains high


Setting a daily vision for the shift, communicating issues and successes from other shifts and departments


Work closely with other Supply Chain Supervisors to promote a one team ethos and shared challenge resolution


Driving adherence to the CDW way code of conduct


Setting an exemplary example to the wider team


Holding the team to account for their professional behaviours


Maintaining internal and external service levels


Business management including KPI's, waste reduction, target setting and overtime management


Performance, appraisals, disciplinary, recruitment and absence management


Liaise with internal and external customers


Health and Safety procedure

What we expect of you:

Extensive knowledge of underlying Configuration procedures


Stock management skills


Excellent Microsoft Office skills


Excellent communication skills


Collating and presenting Performance KPIs


Overtime management


Performance, appraisals, disciplinary, recruitment and absence management


Excellent Analytical skills


Good knowledge of Health and Safety legislation and working practices


Excellent leadership skills and proven to be driven towards excellence


Excellent communication and organisational skills


Professional, with a positive 'can do' attitude


Honest and hardworking


Self-Motivated and proactive, with the ability to motivate others


Ability to listen to ideas, identifying issues and working with coworkers to overcome them


Attention to detail


Proven record of responsibility and a positive work ethic


Good interpersonal skills - ability to liaise with personnel at all levels and adapt style accordingly


Capable of multi tasking, efficiently managing time and resources


Ability to work to challenging deadlines with a positive approach


Fully supporting and selling ideas to co-workers


Ability to multitask and demonstrate efficient time and resource management


Have a desire for continuous development and self-improvement as well as the team and Department


A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.


CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.