Job Description

This is an exciting opportunity for an experienced Medical Secretary to join our gynaecology team at UHD.



The post holder must be IT literate and ideally familiar with hospital computer systems including eCamis, EPR, and Soliton. Previous secretary experience is essential.

Required qualities include:

efficient, a capable communicator, have audio typing experience, be a team player, organised, have the ability to prioritise own workload, maintain discretion and be able to work in a busy environment.



To provide a high standard medical secretarial and administrative

support to Women's Health Consultants and their teams, including

managing electronic diary of appointments, word processing, filing,

audiotyping, photocopying and composition of letters, booking clinical

appointments.

To deal with complex routine and non-routine queries from patients,

visitors, clinicians and other internal or external parties.

To receive and communicate difficult sensitive and confidential

information, using tact and persuasion skills whilst communicating with

anxious/distraught patients and relatives often with language and

communication difficulties.

To prepare appropriate responses and requests for Consultants and

medical staff.

To be a focal point of contact for Gynaecology queries via email, phone

and in person.



Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how

we treat our patients, visitors, and each other, our valued teammates and colleagues.



UHD are investing in services across the Trust, with many being transformed and developed following merger and the

New Hospital Programme.



This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers

interviewing for this role will be happy to answer any specific questions that you have about this at interview.



Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess

mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal

commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National

terms and conditions



Please see and Person Specification for further information and expectations of the role.