Content & Customer Experience Administrator

Cheltenham, ENG, GB, United Kingdom

Job Description

Job Summary


We're looking for an energetic, confident individual to join our growing team in Cheltenham. This role combines

customer-facing support

& being in front of the camera storytelling with our

social media content creation & marketing team

-- ideal for someone who is comfortable on camera, loves talking to people, has bags packed full of enthusiasm and wants to grow their skills in a fast-paced, creative environment.

Responsibilities



Appear on camera for

live videos, social media content and creative ads

Work closely with our content creator to

develop brand stories and campaigns

Act as a point of contact in our admin team with:

answering phone calls, emails, and greeting customers in store

Additional support to the sales team with

processing orders, logging customer design requests, and general admin tasks

Provide

exceptional customer service

both face-to-face and online.

Skills



Confident, outgoing and

comfortable

beingseen & heard online (meta, youtube, tiktok) Enthusiasm in abundance Adopt a growth mindset. Spotting trends & opportunities for growth. Strong verbal communication and interpersonal skills Good organisational and time management skills Basic IT and admin skills Proactive attitude and willingness to learn Previous customer service experience is an advantage but not essential

Perks & Benefits

:
- On site parking
- Uniform provided
- Heavily discounted staff benefits
- Health & Support Company scheme
- Workplace Pension
- Regular social events
- Company bonus scheme
- 24,500 starting salary (+

negotiable

on experience)

*note due to the nature of the content this is an in person role, working in our Cheltenham office & showroom (postcode GL54 4LB)

Application

:

IMMEDIATE START AVAILABLE

If you're excited to be part of a dynamic, growing brand,

apply now

by submitting your CV and a cover letter. We can't wait to hear from you!

Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Canteen Company events Company pension Employee discount Free parking On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD3752283
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cheltenham, ENG, GB, United Kingdom
  • Education
    Not mentioned