Job Description

Job Title \xe2\x80\x93Content Designer

Profession- Content Designer

Directorate\xe2\x80\x93 Data Analytics & Surveillance

Full Time equivalent- 37.5 hours

No of Roles\xe2\x80\x93 1

Contract Type\xe2\x80\x93 Permanent

Location\xe2\x80\x93 Hybrid Working

The UK Health Security Agency (UKHSA) offers hybrid working \xe2\x80\x93 this means that whilst the role will be based in one of our offices, there will be opportunities for an element of working from home.

This role is available at all core locations (Birmingham, Leeds, Liverpool, London) with Hybrid working or Home working available subject to approval. The balance between home and workplace working will be agreed with the line manager, determined primarily by business needs and in line with departmental policy.

Working Pattern\xe2\x80\x93 Full Time /Part Time / Flexible Working/ Hybrid Working

Grade & Salary \xe2\x80\x93Grade SEO. National banding- \xc2\xa338,724 - \xc2\xa344,393 Inner London \xe2\x80\x93\xc2\xa342,716- \xc2\xa348,068 Outer London - \xc2\xa340,721- \xc2\xa346,231

New entrants to the Civil Service are expected to start on the minimum of the pay band.

We\xe2\x80\x99re looking for a personable, flexible individual who is an expert in written communications and who can think strategically about the content design challenge at hand, considering both the user and the wider organisational perspective.

You will work in a multidisciplinary matrix environment with a range of internal and external stakeholders.

You will be someone who enjoys working with others to make things happen with the ability to work to tight deadlines. Ideally, you\xe2\x80\x99ll have a broad range of skills, including working well with others across boundaries; having the ability to think both critically and creatively about new ideas and options; and the tenacity to see things through.

Data Product Development team is committed to providing products and services that underpin Agency objectives and support intended business outcomes. Our vision is to protect the nation\'s health through technology, identifying, designing, developing, deploying, securing, and running reliable, credible and trusted IT services. We do this by delivering services which meet and maintain the Government Digital Service (GDS) Digital by Default Service Standard (https://www.gov.uk/service-manual/digital-by-default).

This is an exciting opportunity to join UKHSA as a Content Designer within our Data Product Development division. You will get the opportunity to lead on the development of our data products including dashboards like the award winningCoronavirus (COVID-19) in the UK dashboardand our newWeather-Health Alerting System.

Working in an agile environment with colleagues in our user-centred design and data teams you will work closely with key stakeholders to set priorities for the future development of these services, owning of the product roadmap and responsible for effective management of the product.

• Design content to meet user needs and make complex language and processes easy to understand
• Start from discovery and work closely with user researchers, service designers and interaction designers
• Support the team in using data and evidence to make informed decisions about content
• Write, edit and publish user-centred content for a range of audiences
• Work collaboratively with project team members and others to maintain good working relations both internally and externally (for example, the Government Digital Service and Government Statistical Service)
• Communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user needs
• Keep abreast of new industry approaches to content design for digital learning and continuously work to improve content strategies, create new content and iteratively improve existing content across digital channels to meet user needs and departmental objectives
• Keep up to date on and use the style guide and other standards to design high quality, accessible content
• Be an active member of the content design community, contributing to knowledge of best practices

Other

• The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the Directorate.
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Professional development

• Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events
• To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training.

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Essential Criteria: The post holder will have:

• Experience of designing content to meet user needs, making complex language and processes easy to understand
• Experience using data and evidence to make informed decisions about content
• Experience of writing, editing and publishing user-centred content for digital audiences that complies with relevant standards and style guides
• Experience of working in an Agile or similar multidisciplinary environment
• Ability to identify, analyse, manage and monitor relationships with and between stakeholders. Communicating with stakeholders clearly to clarify mutual needs and commitments
• User focussed with the ability to translate user stories and propose design approaches or services to meet these needs
• Able to take ownership of the product from end to end, and be responsible for liaising with others to ensure delivery of outputs
• Detail-focussed, you ensure everything is accurate and error free
• Able to handle constructive criticism of your work and to constructively review other people\xe2\x80\x99s work
• Ability to work without supervision, organising your own work and often working to tight and changing timescales
• An understanding of and commitment to equality of opportunity and good working relationships.

Desirable criteria:

• Experience of using agile tools and techniques
• Experience of working with a software development team

Selection Process

Stage 1: Application & Sift

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

As part of the application process you will be asked to provide a Personal Statement / Statement of Suitability in no more than 750 words. We will be assessing essential criteria/ desirable criteria at sift.

This should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with particular reference to the Experience criteria or the essential criteria (outlined in the person specification section).

You will also be asked to provide information within the \xe2\x80\x98Employer/ Activity history\xe2\x80\x99 section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. This will be used in the sifting process and will be scored

Stage 2: Panel Interview

All applicants that progress to interview will be assessed on behaviours / experience through Success Profiles. The interview will be held remotely via Microsoft Teams

The Behaviours tested during the interview stage will be:

• Communicating and influencing
• Changing and Improving
• Working together
• Delivering at pace

To find out more about civil service behaviours please click hereBehaviours | Civil Service Careers (civil-service-careers.gov.uk)

Reserve List:
Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.

If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

DBS -People working with government systems must complete Basic Personnel Security Standard (BPSS) checks which includes a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS however there may be a requirement for this role to be SC cleared and you should familiarise yourself with the criteria of security clearance.

This role is Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants. Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found at https://www.gov.uk/government/publications/nationality-rules This job is broadly open to the following groups:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the Republic of Ireland
• Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
• Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s Recruitment Principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run aDisability Confident Scheme (DCS)for candidates with disabilities who meet the minimum selection criteria.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.Read more about prison leaver recruitment.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Government baseline personnel security standard

It\xe2\x80\x99s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:

• life sentences
• arson
• sexual offences
• hate and terror offences

Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role

Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission\'s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Contact Details \xe2\x80\x93 Sophie.Rigney@reed.com