Job Description

Contract coordinator
Xyla, part of Acacium Group
Remote working with occasional office visits
Options for permanent and 6-12 months fixed term contracts
24,960 per annum
Unlock your potential:
Are you a passionate and customer-focused individual? Do you enjoy working as a team towards a shared outcome?
We have exciting new opportunities to join our team as a Contract Coordinator! In this role you'll manage and schedule neurodiversity and mental health assessments for service users, collaborating with a range of internal and external stakeholders across the service.
This is a dynamic and fast-paced position, where your focus will be on meeting targets in line with our service agreements. Your ability to stay organised, communicate effectively, and manage multiple priorities will be essential to delivering high-quality support and ensuring a seamless experience for those we serve!
Part of Acacium Group, Xyla's mental health support team provides a wide range of mental health services to support the NHS and local authorities across the UK. Our goal is to make sure everyone gets the help they need quickly and easily. We provide people with adult digital mental health support, children and young people digital mental health support, group mental health support and mental health assessments.
Every day you will...

• Coordinate reviews, assessments, and multi-disciplinary team meetings to set KPIs and ensure efficient and effective project delivery
• Act as a central point of contact for the department, liaising with our clinical teams, ICBs, educational settings, as well as service users and their families
• Meet and work with service users and their families in a sensitive and empathetic way, often at a great time of stress and uncertainty
• Have a desire to learn neurodiversity assessment processes and be driven to identify ways to improve processes and service delivery

What's in it for you?
We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Learning & development opportunities tailored to your role that will count towards your PIN re-validation, as well as fully funded qualifications
• Gym Flex- discounted gym memberships, UK-wide
• Events and incentives including regular team away days
• Rewards Portal offering discounts on shops, restaurants, bars and cinemas
• Rewards and recognition programme awarding monthly vouchers to nominated employees
• 25 days annual leave that increases upon each year of service
• Free flu vaccinations
• Cycle to Work scheme
• Life Assurance, Critical Illness Cover and Private Medical Insurance
• Optional charity involvement with 2 paid charity days a year

Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people's lives!
To thrive in this role, you must have...

• Strong communication skills with experience in customer service
• Good organisation and time management skills
• Experience working towards targets and deadlines
• Proficient IT skills and administration experience

Our Inclusion Commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Registered office address:
9 Appold Street, London, EC2A 2AP.
Registered in England and Wales
ICSG Ltd trading as Acacium Group
Company registration number 7268397