Job Description

Contract Coordinator
Xyla (part of Acacium Group)
Xyla community health
Remote (Travel to local office if based in Stoke)
Permanent -37.5 hours per week
324,960
Unlock your potential:
Xyla, part of Acacium Group, is an integrated healthcare solution that improves peoples lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed.
We are seeking a Contract coordinator to join our team. This role is integral to our wider division, coordinating bookings for service user assessments. You will liaise with multiple stakeholders and a variety of internal and external professionals for a given service line aligned with continuing health care assessments. This fast-paced role has a clear focus on the delivery of operational KPIs in line with service agreements. Your role will be pivotal in improving peoples lives through progressing patient flow and being the central liaison point for the service users.
The delivery teams across the Care Assessment area comprise of dedicated operational and clinical experts who deliver a highly successful range of assessments services for service users with the ultimate purpose of supporting in improving peoples lives.
Everyday you will...

• Act as a central liaison point, coordinating assessments, setting KPIs, managing reports, and maintaining stakeholder relationships, while ensuring efficient project delivery and high-quality service to users and their families.

• Identify ways to improve processes and service delivery

• Meet and work with service users and their families, often at a great time of stress/uncertainty. You will need to work with them in a sensitive and empathetic way

• Be responsible for progressing assessments to outcome for service users, managing expectations throughout and managing strong relationships with multiple parties during the process

Whats in it for you?
We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Learning & development opportunities tailored to your role as well as fully funded qualifications

• Gym Flex- discounted gym memberships, UK-wide

• Events and incentives including regular team away days

• Rewards Portal offering discounts on shops, restaurants, bars and cinemas

• Rewards and recognition programme awarding monthly vouchers to nominated employees

• 25 days annual leave that increases upon each year of service

• Free flu vaccinations

• Cycle to Work scheme

• Life Assurance, Critical Illness Cover and Private Medical Insurance

• Optional charity involvement with 2 paid charity days a year

Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UKs largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving peoples lives!
To thrive in this role, you must ideally have...

• The ability to work in a fast paced and multifaceted environment

• Excellent communication and time management skills with the ability to be flexible and adaptable

• Comprehensive administrations skills with the willingness to engage and commit to personal and professional development

Our Inclusion Commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Registered office address:
9 Appold Street, London, EC2A 2AP.
Registered in England and Wales
ICSG Ltd trading as Acacium Group
Company registration number 7268397