Job Description

Contract Delivery Officer (EICR)

(full time, 35 hours per week)


Supporting the Strategic Electrical Manager and Technical Electrical Officer, you will be responsible for supporting delivery of contract activity, ensuring projects and contracts are delivered on time, within budget and to the appropriate quality standard. You will be required to liaise directly with key stakeholders within Great Places as well as contractors and consultants to ensure successful Electrical Safety (EICR) programme delivery.

What you will be doing

Delivering the framework for effective contract management for overseeing customer safety contract activity, achieving high levels of compliance with legislative and statutory obligations through delivery of our policies and procedures. Be responsible for the management of external contractors and consultants, including accompanying site visits, running regular performance meetings, managing performance against KPIs, and managing any issues as they arise to ensure the smooth operation and delivery of our management plans to achieve our policy requirements. Embed our policies and management plans across the organisation, with contractors, and third-party managing agents to ensure consistent levels of performance and assurance through. Ensure suitable monitoring of activity, performance, and customer satisfaction to inform contract management decisions. Supporting the specification, procurement and delivery of new contractors. Positive customer engagement across the customer safety workstream Ensure suitable reports are in place and provide analysis and observations in support of delivering the contracts. Manage the contract budgets, providing monthly confirmation of spend and relevant commentary, alongside forecasting detail on anticipated spend, and contribute to the process of achieving value for money and efficiency. Represent Great Places at stakeholder meetings. Attend site visits for new acquisitions and as part of familiarisation of our more complex buildings. Support our tenant services teams to ensure high levels of operational safety by providing access to performance and activity information and supporting the development of complimentary process.

What you will need

Experience of contract management and contract delivery Experience working in a property and / or compliance field with strong technical knowledge Ideally, experience of working in a social housing / housing maintenance environment Ideally technical knowledge of electrical safety standards and experience working within an electrical compliance field. Understanding of compliance contracts in regard to the Big 6 compliance themes A good knowledge of IT and systems. Build and sustain working relationships with internal and external stakeholders Ability to work in a fast-paced work environment and manage multiple activities and priorities to a deadline. Customer focussed with track record of high customer satisfaction Strong leadership and track record of people management Willingness to take on new responsibilities and a desire to develop new skills Strong customer focus Full driving licence and access to your own vehicle

What we need from you

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with 1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional Fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Ways of Working We offer some hybrid and flexible working Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.


You can find details of our story, our vision and our values

here

.

At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they don't fill 100% of the job requirements. So, if you are unsure that your qualifications and skills are what we are looking for in this role, why not let us decide?

We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at

recruitment@greatplaces.org.uk.