Job Description

Contract Delivery Officer (full time, 35 hours per week)
Reporting to the Asset Delivery Manager, youll be responsible for delivering projects within Great Places annual investment programmexe2x80x94ensuring all work is completed on time, within budget, and to high quality standards. Youll work closely with internal stakeholders, contractors, and consultants to support the successful delivery of our investment priorities.
We are currently recruiting for x2 Contract Delivery Officers.
What youll be doing
Delivering projects as part of the annual investment programme
Coordinating with customers and the Customer Liaison Officer (CLO) to ensure smooth project delivery
Managing the performance of external contractors and consultants
Overseeing contract delivery, including programme progress, financial management, and KPI tracking
Conducting site inspections to monitor quality and progress
Analysing property data to support evidence-based investment decisions
Chairing monthly site or progress meetings and drafting reports to track delivery milestones
Providing technical advice on building design, materials, and building pathology
Ensuring compliance with all relevant statutory, legislative, and safety obligations
Maintaining positive, proactive engagement with customers throughout project delivery
Representing Great Places at internal (Plumlife) and external stakeholder meetings
What youll need
An appropriate qualification in construction or property
Experience in property or construction, with strong technical knowledge
Experience managing programmes or delivering projects to time and budget
Experience in social housing or housing maintenance (Desirable)
A full UK driving licence
Understanding of building contracts, tendering, procurement, and commercial management
Data analysis skills to support investment decisions and reporting
Strong IT skills and experience using digital systems
Ability to build and maintain effective working relationships with stakeholders
Ability to manage multiple priorities in a fast-paced environment
A strong customer focus and track record of delivering excellent service
Leadership skills and experience managing people or contractors
Willingness to take on new responsibilities and develop new skills
Excellent communication skillsxe2x80x94both verbal and written
Empathy with tenants and residents, and a drive to deliver excellent service
What we need from you
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
Respecting professional boundaries and conducting yourself in a professional manner at all times.
A commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement
Ability to work flexibly and when needed outside normal working hours to ensure service continuity
An ability to work in uncertainty.
To be professional and work with integrity, inclusivity, and respect for diversity
What we give you in return for your hard work and commitment
Pension 6 DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA 6 Healthcare auto enrolled at no contribution level with 31250 of savings available - option to increase & add family members
Annual leave 6 Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
Reward & Recognition 6 You Count Rewards are individual rewards for going xe2x80x98above & beyond
Professional Fees 6 The business pays the cost of one professional membership fee for each colleague
The Market Place 6high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Ways of Working6 We offer some hybrid and flexible working
Health and Wellbeing Initiatives 6 Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
You can find details of our story, our vision and our values .
At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they dont fill 100% of the job requirements. So, if you are unsure that your qualifications and skills are what we are looking for in this role, why not let us decide?
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at .