Job Description

Job Title:

Contracts and Compliance Officer

Location: C

ambridge

/Hybrid

Salary Band:

30k - 35k

Reports to:

Sales Enablement Manager

SUMMARY OF THE ROLE

A Contracts and Compliance Manager ensures adherence to legal, regulatory, and contractual obligations, managing contracts and contract changes, and ensuring compliance with industry standards and company policies.

MAIN DUTIES AND RESPONSIBILITIES

Contract Management:

Review and manage our standard contracts and help with drafting bespoke contracts, ensuring compliance with terms, budgets, and timelines.
Review and negotiate any changes to our standard terms and conditions
Monitor contract performance and identify potential risks.
Manage contract renewals and terminations.
Maintain accurate records of all contracts and related documentation with the CRM system.
Work closely with Sales, Partner, Data, Administration and Finance team to align contracts with company strategy and customer requirements

Compliance:

Ensure compliance of customers with usage terms, regulations, and industry standards.
Active monitoring of any misuse or non-compliance of terms and conditions
Develop and implement compliance policies and procedures.
Conduct internal audits to assess compliance with contractual and statutory obligations.
Identify and address compliance issues and risks.
Provide guidance and support to staff on compliance matters.
Work with licensing and product team on projects to improve compliance

Stakeholder Management:

Liaise with internal and external stakeholders, including clients, vendors, and regulatory bodies.
Build and maintain strong relationships with key stakeholders.
Communicate compliance requirements and updates effectively.

Reporting and Analysis:

Prepare regular reports on contract performance and compliance status.
Design, manage and reporting on the contracting process
Analyse data and identify trends and areas for improvement.
Provide recommendations for enhancing contract management and compliance processes.

Other:

Ensure proper record keeping and data management within internal systems including CRM.
Experience of using CRM systems
Stay informed about changes in laws, regulations, and industry standards
Assist with covering Sales Operations/Administrative tasks when needed

Skill/Knowledge Requirements

Understanding and experience of contract law and contract clauses
Some understanding of relevant regulations, industry standards, and compliance frameworks.
The ability to identify, assess, and mitigate risks associated with contracts and compliance.
Understanding of the financial implications of contracts and compliance requirements.

Interpersonal/Soft Skills

Strong negotiation skills to secure favourable terms and manage contractual disputes.
Excellent written and verbal communication skills to clearly convey information to stakeholders (both external and internal)
Ability to build and maintain strong relationships with internal and external stakeholders.
Critical thinking and problem-solving skills to address complex issues and make informed decisions.
Skills to manage and resolve conflicts effectively.
Ability to influence and persuade others to achieve desired outcomes.
A meticulous approach to ensure accuracy and compliance.
Ability to manage multiple tasks, meet deadlines, and prioritize effectively.
* A collaborative approach to work with colleagues and stakeholders.