Job Description

Job Summary:

The Contracts Coordinator is responsible for managing contractual relationships with NHS organisations and associated healthcare bodies, ensuring full compliance with legal, regulatory, and quality standards. The role requires a deep understanding of public procurement, NHS frameworks, and ISO-compliant systems, ensuring delivery excellence in a highly regulated healthcare environment.

Key Responsibilities:

Contract Lifecycle Management:

Draft, review, and negotiate commercial and supply contracts with NHS trusts, Integrated Care Systems (ICSs), and NHS Supply Chain. Ensure alignment with NHS framework terms, Public Contracts Regulations 2015, and ISO standards where applicable. Oversee all stages of the contract lifecycle including renewals, amendments, and performance reviews.

Compliance and Quality Standards:

Ensure all contracts and related processes adhere to ISO standards, especially ISO 9001 (Quality Management Systems) and, if applicable, ISO 14001 (Environmental). Work with quality assurance teams to ensure contract deliverables align with internal QMS (Quality Management Systems). Maintain a contract register and support audits or reviews by internal or external stakeholders.

Stakeholder Engagement:

Act as the primary point of contact for NHS procurement and contract stakeholders. Collaborate with internal teams including legal, regulatory, sales, and operations to ensure contract delivery aligns with company standards.

Tender & Bid Support:

Provide contractual guidance and risk assessment during NHS tender and framework bid processes. Ensure bid submissions reflect compliant contract terms and maintain alignment with company ISO-certified procedures.

Risk & Performance Management:

Monitor supplier and internal performance against contract KPIs and service levels. Identify and manage contractual and quality-related risks, escalating when needed to senior leadership.

Qualifications:

Minimum 3-5 years' experience in contract management, preferably with NHS or public sector clients. Strong knowledge of NHS procurement processes and UK public procurement regulations. Experience working within ISO 9001:2015 certified environments; knowledge of ISO 14001 is a plus. Familiarity with NHS procurement systems and frameworks (e.g., Atamis, SAP, Jaggaer, NHS Supply Chain).

Skills & Competencies:

Strong commercial and contract support skills Knowledge of ISO-compliant quality management systems Excellent written and verbal communication skills High attention to detail and documentation accuracy Ability to manage multiple projects and meet deadlines Team player with cross-functional collaboration skills
Job Type: Full-time

Pay: 31,000.00-37,000.00 per year

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday
Work Location: Hybrid remote in Redditch B98