Job Description

Control Room Leader

Permanent

Location:

York

Hours:

48 hours per week, 4 on 4 off, days

Pay:

Join Our Team as a Control Room Leader!

We're seeking an experienced Security Control Room Team Leader to oversee the smooth and effective operation of our control room, ensuring the safety and security of people, property, and assets across the site.



In this pivotal role, you'll supervise control room activities, coordinate responses to incidents, and provide leadership and support to the wider security team. You'll be responsible for monitoring CCTV and other security systems, managing communications between officers and stakeholders, and ensuring accurate incident reporting and documentation.

About the Role:

As a Control Room Leaderyou will be responsible for:


Monitor and operate CCTV, access control, and other security systems to ensure site safety. Coordinate and communicate with on-site security officers to manage incidents and routine operations. Act as the central point of contact for all security-related communications during shifts. Maintain accurate logs, reports, and incident documentation in line with company procedures. Ensure officers are briefed and deployed appropriately according to site requirements.

Why Join Us?

Lifestyle Benefits

- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.

Learning & Development

- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.

Health and Wellbeing

- Life assurance scheme, access to mental health support specialists Access to

an Online GP

for you and your dependents.

Financial

support

Discounts

on hundreds of retail sites

Cycle to Work

scheme

What we are looking for:

SIA Door Supervisor Licence SIA CCTV Licence

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications




Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.



Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.