Job Description

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Controller to join us at our client site in London. Our client is one of the largest pedestrianised communities around, with modern offices, retail, food and drink outlets all in one place. Alongside this are modern gardens giving the site a unique feel.



As a Controller you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.



This role will be responsible for delivering the command-and-control function using control room systems, processes and procedures at any client based control room. You provide a proactive and effective security over watch of the assigned client buildings and public realm.

What do you get from us:

Shift Pattern -

4 on, 4 off days and nights 19.00pm-07.00am-07.00am-19.00pm

Pay:

15.62 per hour

Company Sick Pay

Company Pension Scheme

Life Assurance Scheme

Access to an

Online GP Service

for you and your dependents

Learning & Development

- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.

Health and Wellbeing

- access to mental health support specialists

Specific site benefits

-Cycle parking

A typical day in the life as a Controller:

Support Broadgate and Wilson James by always delivering EDGE Deliver a professional command and control service Provide immediate support to Estate and Building Teams to mitigate risk. Trust you instinct and report anything suspicions, out of the ordinary or unusual. Manage contractor movement and be aware of work permits including lone worker supervision Manage control room-based keys and assets such as radios and equipment with MyTag Manage and ensure all lone workers are monitored and managed thoroughly throughout their shift

What are we looking for?

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.


Demonstrable and proven experience of working in a control room environment Have experience in dealing with multiple issues at once, prioritising and resolving problems Have experience in critical asset, crisis, and incident management Strong IT (Information Technology) Skills (Microsoft, Excel, Office 365, PowerPoint) with ability to use data to create reports and statistics SIA Licence CCTV Licence

Apply today and secure your future with Wilson James!



Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability



Our Vetting Requirements

To be successful, candidates selected for an interview must provide evidence of their last 5 years of employment history; any gaps (e.g., education, traveling, or claiming benefits) must be explained and supported with documentation. This helps us to maintain our compliance in upholding the BS7858 employment checks certification. For more information on this, please click here



Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.