Job Description

Reports to:

Clinical Leads for Remote and Refugee & Asylum Seeker Services

Responsible to:

Medical Director

Proposed salary:

13,111 per session per annum

Hours of work:

08:00-20:00 on a specific day (current availability is Friday, Saturday and Sunday with the possibility of additional maternity leave cover on Tuesday)

Tenure:

12-month fixed term

Base:

A mixture of face-to-face and remote working. Depending on the weekly rotation, this role requires regular travel to Hotels across Surrey & Sussex, as well as ABC offices at Crawley and Horley.

About Alliance for Better Care CIC

Alliance for Better Care CIC is a GP Federation that unites 77 NHS GP practices across 24 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues as well as their patients, to transform how healthcare is managed within the community.

As a membership organisation, our focus is to work in partnership with our members and help them to improve the provision of General Practices in the local area.

We work with - and listen to - our GP Practices, PCNs, Hospitals, Community Organisations and the Third Sector. These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities.

More about our organisation: www.allianceforbettercare.org

Our Values

We innovate

If we can do something better, we should.

We are honest

Even when it is difficult.

We care

And put the patient first.

We are inclusive

We listen and we act.

We deliver

And we're known to like a challenge!

Services that ABC Provide

Anticipatory Care Anti-Viral COVID medication (nMABs)Enhanced Access Additional Primary Care / Out of Hours Outbreak Response service Refugee and Asylum Seeker Support Spirometry and Reversibility Service MMR Community Support Urgent Care at Scale (uCATS) Urgent Primary Care Support Vaccination Programme Virtual Wards Winter Hub Service

Benefits

Generous annual leave allowance Access to NHS pension Bespoke training programme Employee Assistance Programme Enhanced maternity Pay NHS discounts Leadership Development Programme Salary sacrifice schemes - technology and electric vehicle Cycle to Work Scheme Opportunities for secondments

Job Summary

The post holder will act as a GP working within ABC's Core GP Team that spans the Remote and Refugee and Asylum Seeker services.

Our Core GPs are at the root of all clinical activity within ABC, working seven days a week supervising, supporting and running our often-evolving central services. This team, running alongside our operational and non-medical prescriber teams, allows us to set up services safely, efficiently and quickly and it is the knowledge, experience, energy and passion of our Core GPs that allows us to do this.

Primary Duties and Areas of Responsibility

1. Clinical Supervision

As part of ABC's commitment to developing our clinical workforce, all our Core GPs must complete their Clinical Supervisor training. Triage to and supervision of our various HCP and NMP teams is an integral part of this role, as is leading various internal and external multi-disciplinary team meetings.

2. Refugee and Asylum Seeker Service (RASS)

RASS Triage

Must be available to answer phones from refugee and asylum hotels from 8am-8pm. Triage calls from patients and respond appropriately either by providing advice, prescribing medication, arranging a F2F visit from an HCP or roving doctor or signposting to other services. Work closely with RASS Roving GP and Team of HCPs on the day to ensure service needs are met. Provide clinical support and supervision to HCPs working that day. Record any patient contact on SystmOne or EMIS, including registering new patients on the clinical systems when needed. Review and file health check blood results inbox daily on SystmOne and EMIS & ensure any urgent results are actioned on the same day and patients are phoned through the results. Discuss blood results from health checks with patients and act on these appropriately. Ensure patients are referred appropriately via local pathways (mental health, sexual health, TB team etc.) and any follow-up is arranged. Remain flexible with the possible need to 'rove' if new arrivals and services are busy. Liaise with hotel staff and managers to ensure any ongoing patient needs are met. Ensure original FP10 prescriptions are hand delivered or posted to pharmacies in a timely manner.

RASS Roving

Assess all new arrivals F2F to screen for diphtheria, other infectious diseases and any acute medical concerns. Be available for any F2F visits that are required during the day 8am-8pm in asylum seeker hotels. Attend planned and ad hoc dedicated clinics at hotel/other sites when the need arises. Work closely with RASS Triage doctor & HCPs on the day to ensure service needs are met. Provide clinical support and supervision to HCPs working that day. Be available to answer triage line calls (calls will be diverted to roving doctor if triage doctor not available to answer). Record any patient contact on SystmOne or EMIS, including registering new patients on the clinical systems when needed. Review and file blood results inbox daily on SystmOne and EMIS & ensure any urgent results are actioned on the same day and patients are phoned through the results. Ensure patients are referred appropriately via local pathways (MH, sexual health, TB team etc.) and any follow-up is arranged. Liaise with hotel staff and managers to ensure any ongoing patient needs are met. Ensure original FP10 prescriptions are hand delivered or posted to pharmacies in a timely manner.

3. Remote Services

ABC provide a variety of Remote Services in both Surrey and Sussex, and our Core GP Team are the senior clinicians on the day covering the below:

General Virtual Wards Enhanced Access nMABS (COVID Antivirals) Additional Primary Care uCATS (Urgent Care at Scale) UKHSA Outbreak Workflow Support Referral Support Smoking Cessation Inclusion Health outreach and vaccinations

Clinical Requirements

To manage a varied working day with the support of our central operations team which may include:

Patient consultations Issuing medication Acting as the clinical decision maker for our Virtual Wards service (with the support of the Virtual Wards ACP team) Triaging patient consultations and allocating them to the most appropriate clinician Advising other services on admission avoidance pathways/actions (SPoA)

Administrative Requirements

Appropriate handling of prescriptions and FP10s, either via EPS or via handwritten prescriptions delivered to pharmacy. To supervise HCPs, ACPs and NMPs working within our remote services Record any patient contact on SystmOne or EMIS, including registering new patients on the clinical systems when needed. Review and file blood results inbox daily on SystmOne and EMIS & ensure any urgent results are actioned on the same day and patients are phoned through the results. Ensure patients are referred appropriately via local pathways (MH, sexual health, TB team etc.) and any follow-up is arranged.

Person Specification:

Core GP

Qualifications

Essential:

Qualified GP General Practitioner (Certificate of Completion of Training CCT) Full GMC Registration National Performers List registration Appropriate defence indemnity (MPS/MDU) MRCGP Clinical Supervisor Certification

Desirable:

Diploma in Tropical Medicine Diploma in Infectious Diseases Diploma in Acute Medicine Smoking Cessation Qualification Additional training/qualification in refugee health, global health, mental health, or trauma-informed care

Experience

Essential:

Experience of working in a primary care environment Experience of continued professional development Experience of working in an urgent care environment (UTC/ED/MIU) Experience of leading, and working within, a team of clinicians and GPs Experience or demonstrable interest of working with underserved/ marginalised populations facing complex health and social challenges Willingness to engage with voluntary sector organisations, community groups, and partners supporting refugee and asylum-seeking populations Proactive approach and strong communication skills to build trust and rapport with patients from diverse backgrounds and reduce health inequalities

Desirable:

Experience of working effectively in collaboration with other organisations Use of EMIS/SystmOne

Knowledge, Skills & Abilities

Essential:

Patient focused Ability to work independently and to lead a team Interest in education and mentoring of allied health care professionals Interest in primary care services, workforce and at scale provision Ability to motivate a team Ability to communicate effectively in challenging situations Interest in working with refugee/asylum seeker population

Desirable:

Knowledge of primary and urgent care pathways Familiarity with commissioning pathways Knowledge of local systems / services
Job Types: Full-time, Part-time, Fixed term contract

Pay: 63.03 per hour

Ability to commute/relocate:

Horley RH6 7BL: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: Hybrid remote in Horley RH6 7BL

Application deadline: 18/08/2025