Job Description

JLL empowers you to shape a brighter way

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

We are seeking a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team[Source: 1A-JLL Template.docx]. As a Corporate Receptionist, you will be the owner of the internal and external visitor experience, providing the highest possible standards of engagement with customers through all front-of-house and meeting & event services. This role exists to ensure all interactions leave customers with a positive, memorable experience while maintaining the highest standards of presentation, administration, and delivery across various workplace settings, directly contributing to JLL's mission of helping organizations achieve their ambitions through exceptional real estate services.

What your day-to-day will look like:

Take ownership of internal and external visitor experience through core front-of-house services including sign-in, badging, luggage management, and deliveries Greet, assist, and direct candidates, new hires, visitors, and the general public while maintaining continual awareness of onsite events Receive, direct, and relay telephone, email, and other queries via front-of-house with personalized customer service Undertake physical setup of meeting and event spaces while monitoring room environments including furniture, signage, equipment, and consumables Create and maintain up-to-date Outlook, conference room finder, and SharePoint room booking systems for meeting and event spaces Coordinate daily updating of room booking displays and liaise with security and janitorial teams on meetings and events coordination Support facilities team services including trouble ticket requests, mail and courier services, site inspections, and administrative tasks.

Required Qualifications:

Experience in reception, concierge, or related customer-facing field with proven track record o Excellent people skills and ability to interact with wide range of client staff and varying demands Previous experience working within high-profile corporate environment with professional standards Fluency in English and local language with outstanding written and verbal communication skills Strong PC literacy and proven ability to manage daily activities using various systems and platforms Very high attention to detail with ability to maintain professionalism at all times Outstanding customer service skills with confidence communicating to customers at all levels.

Preferred Qualifications:

Previous catering or hospitality experience in professional settings Facilities Management exposure or related operational experience High awareness of local area services including shops, restaurants, hotels, and transport options Experience with Outlook, SharePoint, and conference room management systems Ability to work flexibly in different settings as part of a collaborative team

Location:

Onsite

At JLL, we are collectively shaping a brighter way -- for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site -London, GBR

Job Tags:

Hiring
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +

44

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20 7493 4933

to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.


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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.