Job Description

Role: Corporate Security Officer

Shift Pattern:

06:00-09:00 & 16:00-21:00

Spilt Shifts

Monday to Friday

Pay: 12.21 per hour

Location: Maidstone, ME14

Company Overview:

City Group Security is proud to be a female-majority board and a leader in diversity and inclusion within the security industry. We deliver professional, integrated, and tailored security and facilities management solutions across multiple sectors, including education, student accommodation, healthcare, charities, corporate, and estate management.

The role of a

Corporate Security Officer

combines security and customer service to create a safe and welcoming environment for visitors and staff. Here is a breakdown of the core

duties

and

essential skills

required for the role:

Key Duties

Unlock:

6:00 AM

Patrols and Reception cover:

Until 9:00 AM

Patrols and Reception cover:

From 4:00 PM to 8:30 PM

Final building checks and lock up:

8:30 PM to 9:00 PM

Visitor Management

Welcome and greet all visitors professionally Control access to the building, ensuring only authorized personnel and visitors enter Notify the relevant personnel of visitor arrivals and assist with any visitor needs Retain local knowledge of in house contacts ?

Record Keeping and Compliance

Maintain accurate entry and exit records, ensuring compliance with security protocols Keep logbooks and registers up to date to ensure accuracy and accountability

Communication

Answer incoming phone calls promptly, addressing inquiries and providing assistance Send emails to clients and assist with administrative tasks as needed

Safety Monitoring

Monitor and ensure all visitors sign in and out as required Alarm management set and unset ? Conduct regular patrols of the premises to identify and address any security or safety issues Unlock the site on time ready for clients Lock the site once a patrol has been completed and the site is empty ? Access control ID pass checks in the morning and evenings ? Key management
Essential Skills and Experience

Professional Appearance

: Present a well-groomed, professional appearance to inspire confidence in visitors.

Customer Service Orientation

: Exhibit strong customer service skills to handle visitor needs courteously and effectively.

Communication Skills

: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff.

Proactive Mindset

: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude.

Valid DS SIA Licence

: Possession of a valid SIA (Security Industry Authority) licence is required. Valid First Aid at Work
This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas.

City Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Schedule:

Day shift
Licence/Certification:

SIA licence (required)
Work Location: In person

Reference ID: 159