Job Description

About the role:

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We're looking for a number of motivated and detail-oriented individuals to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to contribute to a high-performing, customer-focused service that plays a vital role in supporting our communities.



We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.

What you'll need:

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We're looking for someone who brings energy, initiative, and a commitment to fairness and service. You don't need to meet every requirement to apply--we value potential and a willingness to learn. Key strengths include:


Team player and can work on own initiative Great communication skills - written and verbal Monitor client accounts to check payments received Excellent customer service skills Accurately update computer systems & records Keep up in a fast-paced partnership environment Liaise with other departments, Citizens Advice and Department for Work and Pensions Ability to work from home where necessary Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place And above all enthusiasm!

We encourage you to review the full job description and person specification for more details.

Why join us?

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We offer a supportive and flexible working environment with a range of benefits, including:


a generous Local Government Pension Scheme flexible working options to support work-life balance agile working - a blend of office and home-based work access to a unique employee benefits package full training and ongoing support health and wellbeing initiatives a culture that values continuous learning and development career progression opportunities




ARP values

How to apply:

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If you'd like to have an informal conversation about the role, please contact Annabel Hill, Operations Manager Billing and Benefits at 01842 756406 or annabel.hill@angliarevenues.gov.uk.



Please visit Council Tax Billing Officer - East Suffolk Council Jobs Careers for further details and to apply. Please note, we are unable to accept CVs.

Closing date: 20 October 2025

Interviews: Week commencing 3 November 2025